Psychological safety is made up of a number of tiny interactions. Whether they be Slack messages, meetings, or emails, these forms of communication – and their responses – determine how likely someone is to speak up and share their ideas.

Stephan Wiedner is a psychological safety trainer, CEO, and volunteer firefighter. Stephan trains coaches to help create spaces where people feel free to speak up, with the confidence to know they’ll be heard.

Takeaways from Dan ad Pia

• Attunement is about making sure everyone is on the right mental frequency, and not just assuming you’re on the “correct” setting and everyone else needs to adjust.
• Focus on those micro moments of communication. Because without taking care of those micro interactions, problems can occur in the macro.

Links

• Connect with Stephan on LinkedIn
• The Fearless Organization – Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth, by AC Edmondson
• Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smart, by Liz Wiseman