In this episode of The Checkout, we chat with Archie Durfee, Associate Director of Supply Chain at Ro, a direct-to-patient digital healthcare platform providing high-quality, affordable healthcare without the need for insurance.

Archie walks us through the downstream effects of operational issues, the importance of being proactive vs. reactive, and how going out of stock affects a subscription-based business.

Before joining Ro, Archie gained wide-ranging experience in the supply chain and operations arenas at Radio Flyer, the innovative children’s products brand. After Radio Flyer, Archie was Quip’s first operational hire, leading the Planning and Distribution area at the oral care company. Quip was the first direct-to-consumer oral care subscription service.

Tune into this exclusive interview and listen to Archie’s problem-solving strategies for the operational world.

In this episode:

• The impact of transparent and proactive internal communication in operations
• Planning strategies for traditional vs. subscription-based retail
• Getting inventory ready for the holiday sales season
• Building estimates of future sales and how to plan for them
• The benefits of improving order lead times

Connect with Archie Durfee:

• Connect with Archie on LinkedIn
• Learn more about Ro

Dive deeper into this topic:

• Tips to shorten order lead times
• How to achieve better inventory visibility
• Forecasting for seasonal demand