MSP Dispatch is your source for news, community events, and commentary in the MSP channel. 

Hosted by: Tony Francisco and Ray Orsini

Give us your feedback by emailing news@mspmedia.tv  

On this episode of MSP Dispatch featuring special guest Sharon Martin of Huntress we cover, How hackers compromised the 3CX Desktop app in a supply chain attack and have a discussion on the AI great “pause” debate.

Learn more from our sponsor:

MSPGeekCon: https://mspgeekcon.com/

Story Links:

  • 3CX VoIP Software Compromise & Supply Chain Threats
    • https://www.bleepingcomputer.com/news/security/hackers-compromise-3cx-desktop-app-in-a-supply-chain-attack/
    • https://www.reddit.com/r/3CX/comments/123nhte/heads_up_sentinel_one_no_likey_3cx_u7_client/
    • https://www.3cx.com/community/threads/threat-alerts-from-sentinelone-for-desktop-update-initiated-from-desktop-client.119806/page-2
    • https://www.3cx.com/blog/news/desktopapp-security-alert/
    • https://www.huntress.com/blog/3cx-voip-software-compromise-supply-chain-threats
    • https://www.huntress.com/3cx-response
    • https://www.youtube.com/watch?v=N7SXlAvYyTk
    • https://www.youtube.com/watch?v=ILhd-Bdrr_g
  • AI's Great "Pause" Debate
    • https://www.axios.com/2023/03/30/chatgpt-ai-pause-debate-existential-risk

Notable Mentions:

  • Introducing the New Microsoft Teams, Now in Preview
    • https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-the-new-microsoft-teams-now-in-preview/ba-p/3774406
  • Microsoft Defender Mistakenly Tagging URLs As Malicious
    • https://www.bleepingcomputer.com/news/microsoft/microsoft-defender-mistakenly-tagging-urls-as-malicious/

AI Roundup:

  • Microsoft Brings GPT-4-Powered Security Copilot to Incident Response
    • https://www.bleepingcomputer.com/news/microsoft/microsoft-brings-gpt-4-powered-security-copilot-to-incident-response/
  • ICYMI: Incorporating Open AI into Managed Services
    • https://www.youtube.com/watch?v=__YFj3Y5Sks

Banter Story:

  • Welp, Everyone Hates Apple’s AR Headset and It Hasn’t Even Shipped Yet
    • https://www.macworld.com/article/1673151/apple-ar-headset-apple-watch-success.html

Community Events:

  • 4/4 - 4/5 In Person Event | SMB Tech Fest Q2: Anaheim, CA
  • 4/5 @ 12:00 Build IT Better MSP Discussion Group Presented by Everything MSP
  • 4/6 @ 12:00 pm ET | April Channel Engage Presented by The Channel Program

MSP Media Network Events:

  • 4/5 @ 1:00 pm ET | Partner First - Connecting the Dots: A Holistic Approach to Resolving Network and SaaS Issues
  • 4/7 @ 5:00 pm ET | 38 at 38 Ep. 11 with Luis Lugo
  • Tuesdays and Fridays @ 10:00 am ET | MSP Dispatch Presented by The MSP Media Network

Connect with our hosts: 

  • Tony Francisco: https://www.linkedin.com/in/tonyjfrancisco/

  • Ray Orsini: https://www.linkedin.com/in/rayorsini/

Connect with our guest, Sharon Martin of Huntress:

  • https://www.linkedin.com/in/aspenscythe/
  • https://www.huntress.com/

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0:00 Teaser

0:47 Intro Banter

5:46 3CX VoIP Software Compromise & Supply Chain Threats

18:11 AI's Great "Pause" Debate

23:41 Notable Mentions

25:19 AI Roundup

26:58 Community Events

28:27 Sign-off

31:05 Outtakes