MSP Dispatch is your source for news, community events, and commentary in the MSP channel. 

Hosted by: Ray Orsini and Tony Francisco

Give us your feedback by emailing news@mspmedia.tv  

In Today’s MSP Dispatch, we cover how expired certifications cripple Cisco vEdge SD-WAN Kit, how the popularity of ChatGPT is affecting Stack Overflow’s traffic, and a hack/ransomware scenario at cybersecurity firm, Dragos.

Story Links:

• Don’t Turn It Off and On Again: Expired Cisco Cert Cripples vEdge SD-WAN Kit
  • https://www.theregister.com/2023/05/10/cisco_sd_wan_certificate_expired/
• Stack Overflow Is ChatGPT Casualty: Traffic Down 14% in March
  • https://www.similarweb.com/amp/blog/insights/ai-news/stack-overflow-chatgpt/
• Dragos Employee Hacked, Revealing Ransomware, Extortion Scheme
  • https://www.darkreading.com/application-security/dragos-employee-hacked-revealing-ransomware-extortion-scheme

Notable Mentions

• Kingston's SSD firmware has Coldplay lyrics hidden within it
  • https://www.bleepingcomputer.com/news/technology/kingstons-ssd-firmware-has-coldplay-lyrics-hidden-within-it/
• ConnectWise Announces the Companies Selected for the PitchIT class of 2023
  • https://www.connectwise.com/company/press/releases/connectwise-announces-the-companies-selected-for-the-pitchit-class-of-2023
• 2023 Women of the Channel Awards
  • https://www.crn.com/rankings-and-lists/wotc2023.htm
• YouTube has Started Blocking Ad Blockers
  • https://www.androidpolice.com/youtube-ad-blockers-not-allowed-experiment/

Banter Story

• Wendy's Collaborates with Google to Introduce AI Chatbot for Order Taking
  • https://www.wsj.com/articles/wendys-google-train-next-generation-order-taker-an-ai-chatbot-968ff865

Community Events:

• 5/14 - 5/18 In Person Event |ServiceNow Annual Conference - Las Vegas, NV
• 5/16 - 5/18 In Person Event | 7 Figure MSP™ Live - Nashville, TN
• 5/16 12pm EST Nerdy Birdy: Two Birds of a Feather Come Together to Streamline Your Workflows presented by GradientMSP
  • https://www.meetgradient.com/nerdy-birdy-webinar-may-2023

Connect with our hosts: 

• Ray Orsini: https://www.linkedin.com/in/rayorsini/

• Tony Francisco: https://www.linkedin.com/in/tonyjfrancisco/

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0:00 Teaser

0:47 Intro Banter

4:41 Don’t Turn It Off and On Again: Expired Cisco Cert Cripples vEdge SD-WAN Kit

10:28 Stack Overflow Is ChatGPT Casualty: Traffic Down 14% in March

17:11 Dragos Employee Hacked, Revealing Ransomware, Extortion Scheme

22:40 Notable Mentions

25:39 AI Roundup

27:19 Community Events

28:45 Sign-off

30:48 Bloopers