Jewelers never know who we'll run into in an elevator--especially if it's a gorgeous Art Deco elevator in one of Rockefeller Center's landmark buildings--and what treasures he or she may have in his/her pocket! This week's briefing focuses on two memorable "Elevator Encounters" drawn from my own personal experiences over the years. I believe it's important to take an hour every day and get out of the office for lunch. There's the prospect of some much needed human interaction, but more importantly the chance that you'll come across someone special with something special for sale (even in the elevator)...