In this episode of Enterprise Alchemists, hosts Dominic Wellington and Jeremiah Stone are joined by Darshan Shah, Enterprise Integration Architect at Cognizant, for a candid and technically rich conversation about what it actually takes to move AI from experimentation into production.
Darshan draws on frontline experience across energy, utilities, banking, and insurance to unpack how legacy modernisation has evolved from a back-office IT exercise into a business-critical enabler of AI investment. He introduces his concept of "context gravity" — the idea that agents should be deployed where the context of the role already lives — and explores how a choreographed multi-agent architecture can decode, document, and ultimately replace decades of undocumented integration knowledge. From the S in MCP to the end of the FOMO chapter, this is a conversation that maps the road from hype to enterprise-grade reality.