When it comes to technical documentation, there is a high probability that the first thing which will appear in your mind is a 600-page user manual that would come with Windows 95 or an AOL installation. These types of manuals were born to tell us how to understand the technical products we use from the inside out.

It is safe to say that the ways we learn how to use new platforms have evolved since Windows 95, mainly because of the new ways we use technologies. So how can you write better documentation that enables your users to understand how to use your platform properly?

In this episode, Yaakov Simon, Cato Networks’s Documentation Manager, will uncover the most common documentation strategies in an agile service-based company vs a static product-based company.