Our exploration of better listening continues. In this episode, learn how to actively listen and encourage respect and clarity in conversation. Once you master this listening technique, you can carry it into the tougher or more serious conversations around end-of-life matters. 
Verywellmind.com.what-is-active-listening-3024343
https://www.mindtools.com/CommSkll/ActiveListening.htm
www.pattiwood.com
Reach me: kathy@whilewerestillhere.com
blog and podcast transcripts: https://grimtea.com