An excerpt from The Bridge Podcast. Richard Hibbert, VP of Lokulus and Founder of Business Performance Limited, complains about his recent interaction with Volkswagen customer service. Clip from "Operating Model Gaps When Moving From Pre To Post Contract Management" podcast. Watch the full podcast: https://youtu.be/ehpSWhWn6tU Watch this clip here: https://youtu.be/XISBlKgLcQA Deliver best practice in post-contract and compliance across all commercial relationships today: https://brooklynva.com/get-in-touch/

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