Jeremy Burgess joined us in our most recent Claims Interview podcast.  Jeremy is co-founder of The Insurance Network (TIN).  Although not a claims professional like our other guests to date, he has very much been involved in helping publicise issues and solutions in the London market claims industry. Jeremy talks to us about how TIN was formed and how they are driving positive change in the industry by bringing topics such as technology and diversity to the forefront. He also gives us his take on what he thinks makes a good claims handler and some of the challenges his business has faced and overcome because of Covid.