Have you ever had the experience when you ask someone to do something they say yes, but it doesn't get done? Maybe you asked someone to do a report or perhaps you've asked someone to hang out the washing. But despite on the surface, they say, yes, it doesn't happen. Why is that? Today, we're going to talk about one magic word that can make a difference to how you phrase this question to get more action. It is something you can apply today that can make a small difference in your everyday. So, what is this magic word? Well, this actually fits into the steps of delegation…

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