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Chris Mullins, of Intake Academy, delivers a masterclass in leveling up your intake game with empathy, and capability.

Mullins highlights the mindset shift between intake as someone's role, and intake as someone's specialty.

Including:

• Building rapport with clients starts.
• Mastering conversation, not scripts.
• Scaling empathy through training and culture.

And more!

Connect with Charley

LinkedIn | Youtube | Law Firm Alchemy

Connect with Chris

LinkedIn | Youtube | Intake Academy