Art Smalley's 2019 book "The Four Types of Problems" presents troubleshooting, gap from standard, target condition, and open-end problems. Problem solving is key to any lean enterprise. Smalley's book helps practitioners identify and handle each appropriately.

Free Resources

• NEW! The Small Batches Slack App for Teams
• Toyota Kata Pocket Guide
• The Flow Collective
• DevOps Email Course
• Project to Product Email Course
• War & Peace & IT Pocket Guide

Links

• Adam Hawkins on Twitter
• Adam Hawkins on LinkedIn
• Adam Hawkins' website
• Small Batches #53: The Toyota Way
• The Four Types of Problems