Episode 44 highlights:

• “High Long-term Returns Require Patience”

• Outstanding customer service experiences

• The difference between “Why” and “What” questions

• Questions that create WOW moments

Our article review section covers ”Retirement statistics you should know in 2021”

A link to the article can be found on our Twitter (@value_ability) or Facebook (@valueablility) accounts and is also available on our website at https://value-ability.com/content.

CHAPTERS:

00:00 Introduction

04:42 Podcast Info

05:30 Creating WOW Moments

45:01 Article Review

53:38 Wrap Up

55:33 Disclaimer