In this episode we will discuss statistics

Item 1: Is it really needed?

  1. Appropriate to the process
  2. Inspection type
  3. Data available

Item 2: Implementation

  1. Frequency of review
  2. KPIs
  3. Display of outputs

Item 3: Sustainment

  1. Goals
  2. Who sees the report?
  3. When to change?

Story: SPC implementation with a supplier as well as reporting on internal metrics.