In this episode we will discuss continual vs continuous improvement

Item 1: Why do it

1. Competitive advantage
2. Technology changes
3. Cost savings

Item 2: Basics on how it is done

1. TEAM WORK
2. Customer focused
3. Customer justified

Item 3: Sustain

1. Set up accountability
2. Ensure it is customer focused
3. C level driven

Story: Implementation of process improvement in an anodize line and rejected motors.