• .00 Mike Zarella – We do age demographics. We do socioeconomic demographics. As we try to develop relationship metrics that we can use and given a customer’s particular characteristics and demographics, this is how we think they will act at some point in time. So, as they get close to the point at which they have the ability, to go to another provider, the cable company tries - we try to be proactive and reach out to that customer and offer that customer something that we think they will take and go, okay, maybe I’ll stick around and sign another contract.
  • .52 Welcome, we discuss all things in your business to help you survive, thrive, have more fun, and become successful faster. We are here to give you the insights you need.
  • Advice from others outside your business can make a significant difference

  • Here at The Oval Table, we believe every voice matters and we want to model how that works. Often the advice that makes the difference comes from where you least expect it.

  • 1:33 Host Introductions

  • 1:43 Show Content Outline
  • 1:52 Blue Sky Period at The Oval Table
  • Planning vs. Execution
  • The missing piece – analytical

  • Resources and markets change

  • 7:56 How to Become Legendary

  • 7:56 Interview – Mike Zarella – Telecom and Finance
  • Economy in Miami
  • Future of content delivery
  • Bundling of content and 5G
  • Cannibalization of cable
  • Creating video titans
  • Challenges of foreign operations

  • Supply chain problems

  • 31:56 Post Interview Discussion

  • Customer interaction vs. company
  • Legal monopoly
  • Telecommunications companies
  • Being at one with the customer

  • Marginal pricing vs. marginal co3

  • 41:41 Show Credits

  • 38:05 We Hope you have a productive and inspirational week!

ADDITIONAL RESOURCES TO HELP YOU BUILD YOUR BUSINESS

If you want to build your business one of the best ways is to empower your people and yourself to think differently. We recommend you look at these resources:

  • We Are Alpha Dogs – How Seven Dogs Become Business Legends
  • The book is available on Amazon and directly from us. Also available in bulk.

  • Also available on Audible

  • Take the profile quiz and understand yourself more

  • www.WeAreAlphaDogs.com/Quiz

Our purpose is to help the closely held, not always small, business do well. We will all do better if we group together and make our voices heard. That is what we are about. You can help all of us by telling others about our site and encouraging them to listen weekly. It is easy, just send them this link:

www.TheOvalTable.com

  • If you have a question about your business,
  • Want to hear our thoughts on something,
  • Need a speaker for your event,
  • Want us to cover a topic of interest to you,

The process is simple. Just contact us at www.TheOvalTable.com

See All 41 Episodes of "The Oval Table"