In today's competitive market, many people are considering the next step in their current organization or are in search of a new role. They may also be considering entering the customer success profession as a career or wondering what their next steps will be in their customer success careers.

Join Irit Eizips, CEO of CSM Practice, and Maranda Dziekonski of Swiftly, as they talk about CSM career development and ways to further improve the skills needed for a Customer Success Manager career track.

In this video, you will learn:

• What skills to look for when hiring a Customer Success Manager
• Why having the right attitude matters
• What the ideal CSM attitude is
• Career Path Pros and cons
• Career Paths to consider

Listen to this podcast episode to get a full understanding of CSM Career Development Path.

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Additional Resources

📑 Blog: 3 Interview Tips for Hiring Customer Success Managers
https://www.csmpractice.com/3-interview-tips-for-hiring-customer-success-managers/

📑 Blog: Customer Success Career Development
https://www.csmpractice.com/customer-success-career-development/

⏬ Infographic: Four Key CSM Role Profiles you want to hire for
https://www.csmpractice.com/hiring

⏬ Infographic: The 10 Skills of Highly Effective CSMs
https://www.csmpractice.com/job-skills

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