Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 474 features Bryce, Emergency Dispatch Supervisor, Cedar Park Police, TX.

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Episode topics –

• Bryce's 9-1-1 story
• Setting the expectation for new hires
• The human side of hard calls
• The Mandalay Bay Shooting
• Breaking Trauma
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.