Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 483 features Heather, CTO and Nugget the Peer Support Dispatcher out of Knox County 911, Indiana.

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Episode topics –

• Heather's 9-1-1 story
• From hotel management to dispatch
• Being human in 9-1-1
• The motivation for Nugget
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.