Episode 653 features Nadine, a 911 professional with Seabrook PD, in Texas.

Episode topics –

  • How Nadine accidentally started her public safety career after moving from New York to Texas
  • Surprises and challenges faced on the first days as a dispatcher
  • The realities of dispatcher training, including tough early calls and adapting to new environments
  • The impact of critical incidents, coping with tough calls, and the value of taking time to process trauma
  • Why mentorship and sharing experiences matter in building strong dispatcher teams

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.