Podcast – Nacre Consulting: Recent Episodes

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In this episode, Cathy Love sits down with Nicola Photiou, Marketing Manager at Nacre Consulting, for an energetic and behind-the-scenes conversation about women leading the charge in Allied Health business marketing.

Nicola shares her career journey from local government comms to shaping national-level marketing strategy at Nacre. They explore how Allied Health Businesses can leverage storytelling, branding, and authentic messaging to drive real-world impact. The conversation also touches on imposter syndrome, visibility for women in business, and the importance of keeping values and connection at the core of all marketing efforts.

Key topics covered:

Marketing strategy in Allied Health: How to use storytelling, branding and visibility to build strong client relationships and drive referrals.
Women in leadership: Building confidence, navigating imposter syndrome and owning your voice in business conversations.
Authenticity in branding: Creating marketing that reflects your business values, not just sales targets.
The evolution of Nacre’s marketing: A candid look into what’s working, what’s changing, and what’s next.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Secure your spot in the upcoming FREE Masterclass!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Women in Allied Health Marketing – Leadership, Voice & Strategy appeared first on Nacre Consulting.

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In this episode, Cathy Love is joined by Nacre’s Business Manager, Layland Webb, for a grounded and practical conversation on how Allied Health Business Owners can plan beyond the panic. With rising costs, shifting markets, and mounting pressure on Directors, it’s time to reframe business planning as a strategic opportunity—rather than just survival mode.

Cathy and Layland unpack how to review your business model, think creatively about revenue streams, and build agile plans that reflect the real world. They share how to avoid reactionary decisions, and instead shape strategies around sustainable, scalable service delivery.

If you’re feeling stuck or simply want to broaden your business thinking, this episode will help you reset, reframe, and replan with confidence.

Key topics covered:

Business Planning That Reflects Reality: Moving beyond idealism and designing plans that withstand uncertainty
Revenue Diversification: Rethinking service delivery models, funding sources, and pricing
Contingency Planning: Building in buffers, flexibility, and options when the unexpected hits
Stepping Into Director Thinking: Staying calm, curious, and clear-eyed in your decision-making

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Planning Beyond the Panic: Revenue Diversification for Allied Health Businesses appeared first on Nacre Consulting.

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As EOFY approaches, it’s time to get serious about your numbers and your financial support team. In this episode, Cathy Love and Layland Webb dive into a favourite topic—loveable numbers, while they share why EOFY isn’t just about paperwork and tax returns, but an opportunity to check in on your business brilliance.

Cathy and Layland breaks down what makes a financial team truly effective in the Allied Health sector, from accountants and bookkeepers to BAS agents and beyond. From habits to reporting rhythms to knowing who belongs on your dream team, this episode lays down the blueprint for mastering financial leadership in Allied Health. They walk you through essential habits to adopt, how to build relationships with financial pros who get your business, and the EOFY rituals that set up success for the new financial year.

Topics covered on financial teams, EOFY rituals, and healthy business habits:

EOFY as a business checkpoint: Treat the end of financial year as a leadership opportunity, not just compliance.
Building your financial dream team: What roles you really need around the table—and what red flags to look for.
Habits for financial clarity: The reporting cycles, meeting cadences, and rituals that keep your financial game strong.
Knowing your role: Understanding your financial responsibilities as a director is non-negotiable for business growth.
Empowering your team with numbers: Why financial literacy is everyone’s business—and how to build it into your culture.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Secure your spot in the Online Conference!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post The Financial Team You Deserve: Habits, Know-How & EOFY Wins appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Fresh from attending the 2025 DSC Annual NDIS Conference in Melbourne, Cathy shares her personal highlights, key takeaways, and thoughtful reflections. From foundational supports and registration reform to employment gaps and AI, this wrap-up covers the big conversations and subtle shifts shaping the future of the NDIS. Whether you joined the event or are catching up now, Cathy unpacks the moments that mattered and what they might mean for your Allied Health business.

Key topics covered include:

The most discussed issues in the room — from workforce capacity to foundational support gaps
The call to action around under-utilised employment supports
Highlights from the quality and safeguarding discussion with Commissioner Louise Glanville
Emerging voices and the growing focus on co-design and implementation frameworks
Sector stress, smart planning, and why scenario mapping matters more than ever
Why the sector — despite the pressure — is expected to rise to the moment

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Secure your spot in the Online Conference!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post DSC Annual NDIS Conference – Key Takeaways appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this soulful and deeply practical episode, Cathy Love sits down with Elanie Moulos, Occupational Therapist and Founding Director of SereneKids Therapy. Based in New South Wales, Elanie shares her unique approach to paediatric OT, team leadership, and business ownership—one grounded in nervous system regulation, emotional intelligence, and energetic awareness.

You’ll hear how Elanie built SereneKids Therapy from a solo mobile practice into a thriving clinic with a values-aligned team and a serene, purposefully curated environment. She opens up about navigating business with an autoimmune condition, the importance of cyclical living, and what it truly means to hold space as a leader. From team rituals to personal resilience, this conversation is packed with takeaways for Allied Health professionals looking to lead with more intention and integrity.

Key topics covered include:

Creating a clinic culture grounded in nervous system care, psychological and emotional safety
What cyclical energy, seasonal living, and intuitive leadership look like in real time
Balancing business ownership with the challenges of chronic health conditions

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Secure your spot in the Online Conference!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Leading with Intuition, Energy, and Purpose appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Our much-anticipated Quarterly Allied Health Business Conference is back on Friday 6th June 2025. And in this solo episode, Cathy gives you a little sneak peak on everything you need to know about this online event. From the behind-the-scenes prep to the carefully curated speaker line-up, you’ll hear how this practical, interactive event is designed to give you strategies you can implement immediately.

Whether you’re scaling up, systemising, or just trying to get paid on time, there’s something here for every Allied Health Business Owner.

Key topics covered include:

A detailed look at the 2025 conference program and why this year’s theme hits the mark
Key sessions on:
NDIS updates, reporting, and payment workarounds
Xero and splose reporting tools for financial clarity
AI tools to boost your social content and clinical workflow
How the Business Brains Trust and Self-Care Protocol will fuel your next leadership leap
The early bird bonus that could save you thousands of dollars! (This promo ends 16th May 2025)

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Secure your spot in the Online Conference!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Sneak Peek: What’s Powering High-Performing Businesses appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Kimberly Lewis, General Manager at Prelude Australia, joins the podcast for an in-depth chat that every Allied Health Business Owner should listen to. Prelude Australia is a not-for-profit charity providing early childhood and therapy supports for children.

You’ll hear Kimberly discuss the early days of her career and her experience being born deaf in her right ear, how she switched her role from a Speech Pathologist to a General Manager, gaining leadership skills and navigating such a steep learning curve. Kimberly also discusses the not-for-profit structure, including in-depth details on financial disclosure and awareness.

Topics covered in this episode:

Kimberly’s role as a General Manager and what’s involved in decision-making strategies and skills.
The importance of values and how they influence her role as a GM.
Financial disclosure with employees.
How financial aspects tie into Prelude Australia being a non-profit organisation.
How Kimberly builds knowledge and awareness around financial aspects of the business.
Challenges to working in a financially transparent way.
Why all Allied Health leaders should fall in love with numbers.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Rerun: What Financial Transparency Looks Like at a Not-For-Profit Charity appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this powerful roundtable episode, Cathy Love is joined by coaches Chantelle Robards and Layland Webb to unpack the key business trends shaping the Allied Health sector right now. Together, they explore how 2024 new graduates are settling into practices, what’s changing in referral pipelines, the challenges of school access, marketing realities, and critical updates about the evolving NDIS environment.

From financial planning and summer-proofing wins to navigating foundational supports and PACE challenges, Cathy, Chantelle, and Layland provide an honest, practical review of the last quarter — and the vital mindset shifts needed for the months ahead.

Key topics covered include:

How stronger onboarding and career pathways are improving new graduate retention.
Why proactive marketing—not just ads—is critical to business success.
The growing challenge of school access and how businesses are adapting.
Major changes in NDIS plans, invoicing scrutiny, and the PACE rollout.
Why understanding your numbers is crucial for business stability in 2025 and beyond.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Limited spots left in the Clinical Leaders Collective!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Settling Grads, Shifting Marketing, and the Evolving NDIS appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this heartfelt episode, Cathy Love sits down with Jess Nyman, Occupational Therapist and Founding Director of Only About Kids, to explore her journey of starting and growing a paediatric Allied Health business through the challenges of the pandemic.

From starting out in a single rented room to designing her dream clinic, Jess talks openly about the steep learning curves of leadership, embracing feedback, and creating a workplace that feels safe, supportive, and team-first.

She also unpacks what it means to build a values-driven team culture, manage the emotional load of business ownership, and get the business ready to run without her.

Key topics covered include:

Psychological safety: How Jess fosters open communication, trust, and support within her growing team.
Imposter syndrome and leadership: Being honest about self-doubt, embracing feedback, and developing as a Director.
Building a leave-ready business: Delegating admin, onboarding a receptionist, and preparing the team to run the business in her absence.
Loving the job while letting go: Finding joy in leadership while learning to release control and trust the team.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Limited spots left in the Clinical Leaders Collective!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Rerun: Building Team Culture & Overcoming Imposter Syndrome appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this compelling episode, Cathy Love speaks with occupational therapist, advocate, and policy influencer Muriel Cummins. From her early days in Dublin to her current leadership roles with Every Australian Counts and OTSI (Occupational Therapy Society for Invisible Disabilities), Muriel shares her journey through clinical practice, mental health, policy, and the NDIS landscape.

They unpack the real-time realities of NDIS reform and its impact on Allied Health business owners, practitioners, and the communities they support. Muriel discusses the urgency for collaborative voices in policy, the risks of rushed reform, and how Allied Health professionals can—and must—be part of shaping what’s next.

“We need to be ready to go with a unified, strong voice to say: there are things that are not okay. We’re not going back to the 90s. We’ve come this far, and we know what can work.” — Muriel Cummins

Key topics covered include:

NDIS advocacy and reform: How grassroots movements like Every Australian Counts are holding the line against rushed reforms and systemic risk.
Support needs assessments: What Allied Health providers need to know about looming legislative changes and clinical documentation.
Small business voices in policy: Why it’s critical for Allied Health business owners to speak directly with political candidates.
OTSI’s Role and Response: The actions OTSI is taking to ensure Allied Health professionals are included in NDIS design and reform conversations.

Additional resources mentioned:

Every Australian Counts
OTSI – Occupational Therapy Society for Invisible Disabilities

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Limited spots left in the Clinical Leaders Collective!

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post The Future of NDIS – Advocacy, Reform and Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Join Cathy Love and Chantelle Robards as they deep dive into recent shifts in the NDIS landscape that impact Allied Health businesses. In this episode, they share an honest, practical look at the current state of foundational supports, registration updates, and the implications for business owners, support coordinators, and clients alike.

From advice on audit cycles to navigating the worker screening process, this episode offers insights for businesses navigating the complexities of registration and foundational supports. Tune in to understand how these changes could impact your Allied Health practice and what steps you can take to prep for the coming months.

Topics covered on NDIS registration updates, foundational supports, impact of reassessments, and support for Allied Health Businesses:

NDIS Registration Updates: Discussion on audit cycles, the importance of maintaining registration, and tips for navigating the worker screening processes.
Foundational Supports: Unpacking the upcoming changes in foundational supports, including what these mean for early childhood, mental health, and broader disability supports.
Impact of Reassessments: Exploration on the recent increase in NDIS participant reassessments, the challenges for Allied Health professionals, and the potential consequences for families and caregivers.
Support for Allied Health Businesses: Cathy and Chantelle highlight strategies for businesses preparing for foundational support changes and offer encouragement for navigating uncertainty.

Resources Mentioned

NDIS Worker Screening Information
NDIS Orientation Module

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Navigating NDIS Changes and Foundational Supports appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this episode, Cathy Love chats with Susan Marden, the Director of OneOnOne Children’s Therapy. They discuss the challenges and growth strategies for Allied Health businesses, particularly in the complex landscape of NDIS. They dive into the Early Start Denver Model (ESDM) for autism intervention, the importance of team training, and the impact of changing government policies on clinic operations.

Topics covered in this episode:

Expanding and managing Allied Health clinics
Early Start Denver Model (ESDM) and autism intervention best practices
Navigating the challenges of the NDIS and maintaining clinic stability

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a complimentary Power Call with us, and let’s talk about how we can guide you through practical business strategies.

Keen to shift from panic to profit this summer? Read more about the upcoming Masterclass.

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

The post Achieving Stability and Growth in Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this solo episode, Cathy introduces the upcoming Financial Future-Proofing for Allied Health Masterclass. Cathy outlines the practical steps business owners can take to build a solid financial foundation, from mastering budgeting basics to diversifying revenue streams.

Listen in to gain insights into enhancing profit margins and mitigating risk management issues. Cathy emphasises the importance of data-driven decisions and self-care, providing a roadmap for long-term success in Allied Health.

Topics covered in this episode include:

Key themes of the Financial Future-Proofing for Allied Health Masterclass.
Strategies for understanding and diversifying revenue streams.
Practical tips for establishing budgeting basics and managing costs effectively.
Techniques for improving profit margins and controlling operational costs.
Developing a strong risk management approach to safeguard business health.
The importance of self-care and financial resilience for business owners.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Read more about the upcoming Masterclass.

Connect with Nacre Consulting:

Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Financial Future-Proofing for Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this episode of the Allied Health Business Brilliance Podcast, Cathy Love and Chantelle Robards reflect on their experience at the Allied Health Awards on the Gold Coast.

They share highlights from the event, discussing the importance of recognising the contributions of Allied Health Professionals and celebrating their achievements.

The episode delves into the significance of evidence-based practice and how many award winners stood out by demonstrating measurable outcomes. Cathy and Chantelle explain the rigorous process behind selecting finalists and encourage others to apply for future awards to celebrate their hard work.

Topics covered in this episode include:

Reflections on the Allied Health Awards and its importance to the profession.
Standout moments from inspiring keynote speakers at the event.
How evidence-based practice was crucial in selecting award winners.
The process behind applying for the Allied Health Awards and its judging criteria.

Tune in for an insightful recap of this prestigious event!

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Learn more about the upcoming Masterclass.

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Celebrating the Allied Health Awards appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Mishma Kumar-Jonson, CEO and Principal Social Worker of The Iceberg Foundation, joins PPMP to speak about their fast and furious seven to eight month journey of starting up and growing the business in this rerun episode.

From describing the story behind their stunning logo and the power of branding, to discussing all things fear and failure, Mishma brings plenty of insight to this episode. You’ll hear them share their thoughts on embracing innovation, empowering the team, and loving the business side of things.

Topics covered in this episode:

Trusting in people’s creative processes when hiring them and celebrating the wins.
Acting out of a sense of talent and trust rather than desperation.
What it looks like to have an empowered team, creating their team environment.
The importance of breaking things down step-by-step.
The power of a brand and business story, understanding privilege, and the joys of failure.

Connect with Mishma

Visit Mishma’s Website
Follow Mishma on Instagram
Connect with Mishma on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Rerun: Creating Safe Spaces and Empowering Others appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Join Cathy Love as she chats with Angela Mariani and Mani Batra, Co-Founders of Everbility, to explore AI solutions for Allied Health. They discuss how AI can reduce burnout, streamline documentation, and boost clinician efficiency by saving time on administrative tasks.

In addition to the benefits, they cover Everbility’s focus on privacy and responsible AI use, ensuring that all data remains secure. For Allied Health Business Owners interested in harnessing AI solutions for Allied Health to enhance patient care, this episode offers a unique and insightful perspective.

Topics covered in this episode:

The founding story and mission behind AI solutions for Allied Health.
How Everbility’s AI improves clinician efficiency in documentation.
The importance of privacy in AI and adhering to security standards.
Future AI advancements, including virtual AI assistants for routine tasks.
Everbility’s vision of an AI-enabled future that prioritises patient care.

Connect with Angela Mariani & Mani Batra

Visit Everbility’s Website
Follow Everbility on Instagram (@everbility)
Connect with Everbility on Facebook
Connect with Everbility, Angela and Mani on LinkedIn (Everbility, Angela, and Mani)
Follow Everbility on X (@everbility)
Check out Everbility TikTok (@everbility)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post AI Solutions for Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Cathy Love and Layland Webb dive into the transformative Entrepreneurial Boardroom Alliance Program. This flagship program is designed to help Allied Health Business Owners achieve business growth, providing a collaborative space for peer support and accountability.

For the first time, the Entrepreneurial Boardroom Alliance Program is open to new participants outside their existing client base. Cathy and Layland explain how this exclusive program can guide you to measurable success, whether through increased revenue, time management, or team performance.

Topics covered in this episode:

The core objectives and unique aspects of the Entrepreneurial Boardroom Alliance Program.
How peer support enhances accountability and tangible business growth.
Long-term success stories, including 25% revenue growth from participants and similar improvements in net profit.
The importance of measurable outcomes like increased joy and time management.
Why this program is perfect for Allied Health Businesses looking for deeper strategy and leadership growth.

For further enquiries about how the Entrepreneurial Boardroom Alliance Program can support your business growth, reach out to Layland Webb, Nacre Consulting’s Business Manager, at hello@nacre.com.au.

Our team is here to assist and guide you every step of the way.

Connect with Layland Webb

Visit Layland’s Website
Connect with Layland on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Entrepreneurial Boardroom Alliance Program appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this rerun episode, listen in as Cathy shares her personal experience at the James Clear LIVE event with Atomic Habits author, James Clear. You’ll hear as Cathy discusses her biggest learnings, including what she resonated most with during the event.

These learnings are wonderfully insightful for everyone looking to improve many aspects of their life, but especially Allied Health Business Owners who want to understand the best ways to create and maintain habits.

Here’s a glimpse into Cathy’s learnings from the event:

How you should be rethinking your habits.
The four stages of habits and the laws within them.
The impact of the environment on your habits.
Why you need to find your tribe.
Curating your content diet.
How to change your habits.
The importance of habit tracking.
Reclaiming momentum and recognising outcomes.

Listen to the podcast for all of Cathy’s learnings on habits.

Resources Mentioned

Book: Atomic Habits by James Clear

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Learnings from James Clear LIVE – Atomic Habits Event appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Are you struggling with coaching underperforming employees in your Allied Health business? In this episode, Cathy Love and Layland Webb tackle the common challenges business owners face when employees aren’t meeting expectations. From missed KPIs to negative attitudes, they share actionable strategies to help improve team culture and overall productivity.

You’ll also learn how setting clear expectations, maintaining regular coaching sessions, and developing leadership strategies can turn things around for both your team and your business.

Topics covered in this episode:

How to effectively approach coaching underperforming employees.
The impact of underperformance on team culture and morale.
Identifying and addressing the root causes of employee performance issues.
Crafting strong leadership strategies to guide your team.
The importance of documentation and communication in managing performance.

Connect with Layland Webb

Visit Layland’s Website
Connect with Layland on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Leadership Strategies for Coaching Underperforming Employees appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Tune back into this fireside chat with Cathy and Chantelle as they discuss all-things Allied Health Assistants, also known as AHAs, in this rerun of Episode 307.

Listen as they chat about the period of acceleration in terms of focus on AHAs as a response to the Allied Health workforce shortage, and hearing about the challenges business owners are facing trying to implement them all.

Topics covered in this episode:

AHA trends.
Why the industry has a long way to go.
Allied Health Assistants’ National Association Ltd (AHANA) giving frameworks to guide expectations.
Scope of practice.
How the role of AHAs can grow into its own as a profession in Allied Health.
Different levels of AHAs.
What Cathy and Chantelle think the AHA world will look like in three years time.

Resources Mentioned

Allied Health Assistants’ National Association Ltd [AHANA]
Blog Post [Is Your Allied Health Service Making a Difference?]

Related Episodes

Episode 209: [Better Understanding the Role of Allied Health Assistants]

Connect with Chantelle Robards

Visit Chantelle’s Website
Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Rerun: Allied Health Assistant Trends appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this episode, Layland Webb and Chantelle Robards dive into the upcoming Quarterly Accelerator Conference, a must-attend event for Allied Health Business Owners.

They discuss how this online conference, typically reserved for members, will be open to the public for the first time. This exciting event will focus on NDIS updates, goal setting, and business strategies, offering valuable insights from industry experts to help business owners thrive.

Topics covered in this episode & what you’ll discover at the conference:

The focus of the Quarterly Accelerator Conference on NDIS updates.
How goal setting helps business owners plan for the next quarter.
Insights into AI and its role in business documentation from guest speakers.
Networking opportunities with other Allied Health Business Owners.
Advocacy strategies to improve decision-making within the NDIS.

Head over to the event registration page and find out more about the exciting program details and speakers lined up!

Connect with Layland Webb & Chantelle Robards

Visit Layland’s Website
Connect with Layland on LinkedIn
Visit Chantelle’s Website
Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Online Conference for Allied Health Business Owners appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Cathy Love sits down with Ian Aldridge, Founding Director of Progressive Legal, to explore essential legal strategies for small businesses, in particular, Allied Health businesses. They dive into the importance of setting up the right legal structures early on and how effective risk management can save businesses from costly mistakes.

The conversation also covers the critical role of intellectual property in protecting your business, particularly when preparing for growth or a potential sale. Whether you’re just starting or looking to scale, this episode is packed with valuable insights on legal strategies for small businesses.

Topics covered in this episode:

The journey of founding Progressive Legal and its focus on legal strategies for small businesses.
The importance of having the right legal structures for effective risk management.
How intellectual property adds value and protects your business.
The role of robust contracts and legal documentation in safeguarding your business.
Preparing your business for growth and sale through strategic legal planning.

Connect with Ian Aldridge

Visit Ian Website
Follow Ian on Instagram (@progressivelegal)
Connect with Ian on Facebook
Connect with Ian on LinkedIn (Progressive Legal & Personal)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Legal Strategies for Small Businesses appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this episode, Cathy Love and Andrew Charalambous, Founding Director of Back to Basics Health Group, chat about his journey of achieving business growth over the past 13 years. Andrew shares the vision that inspired him to start his business, the challenges he faced early on, and how he overcame perfectionism to build a thriving practice.

The discussion dives into the importance of systems and processes in scaling a business, creating a strong team connection in a predominantly mobile practice, and the impact of hiring the right practice manager. If you’re interested in strategies for Allied Health business growth and tips for leading a connected, well-supported team, this episode is full of practical insights.

Topics covered in this episode:

The journey of Allied Health business growth and evolving a vision into reality.
Strategies for maintaining team connection in a mobile practice.
The value of strong business systems and how they enhance scalability.
Insights into hiring and working with a practice management expert.
The challenges and mindset shifts needed to let go of perfectionism.

Connect with Andrew Charalambous

Visit Andrew’s Website
Follow Andrew on Instagram (@backtobasics.healthgroup)
Connect with Andrew on Facebook
Connect with XX on LinkedIn (Back to Basics & Personal)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Allied Health Business Growth Insights appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

In this episode, Cathy Love and Layland Webb explore the transformative power of team retreats in Allied Health. They explore how these retreats have evolved over time, becoming key to building team cohesion and enhancing leadership strategies for Allied Health Business Owners.

Cathy and Layland share how selecting the right environment and encouraging team participation can significantly boost employee engagement and overall team success.

You’ll also hear about the challenges and learning opportunities that arise during these retreats, offering valuable insights into making future team gatherings even more effective.

Topics covered in this episode:

The evolution and impact of team retreats in Allied Health.
How the right environment enhances team cohesion.
Encouraging ownership and participation for stronger employee engagement.
Lessons learned from planning and executing successful retreats.
Strategies for integrating leadership strategies into team-building activities.

Connect with Layland

Visit Layland’s Website
Connect with Layland on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post The Power of Team Retreats in Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Join Cathy Love and Chantelle Robards in this insightful episode as they delve into the NDIS impact on team wellbeing. Listen as they focus on how the evolving landscape of the NDIS affects Allied Health professionals and their businesses, where they explore the current challenges of provider registration, highlighting the need for more streamlined and relevant processes.

This episode also covers the introduction of foundational supports for early childhood, emphasising the importance of effective frameworks and innovative strategies.

Topics covered include:

Understanding the NDIS impact on team wellbeing including financial pressures and the need for advocacy.
Insights into the new provider registration changes.
Exploring the legislative changes affecting NDIS eligibility and the emerging role of Navigators.
How to navigate the challenges of Allied Health business strategies to adapt and thrive.
The role of early childhood foundational supports and the best practice framework.

Connect with Chantelle Robards

Visit Chantelle’s Website
Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn

Midroll Message:

Read more about Flying Start-up Club

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post The Impact of the NDIS on Team Wellbeing appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Kimberly Lewis, General Manager at Prelude Australia, joins the podcast for an in-depth chat that every Allied Health Business Owner should listen to. Prelude Australia is a not-for-profit charity providing early childhood and therapy supports for children.

You’ll hear Kimberly discuss the early days of her career and her experience being born deaf in her right ear, how she switched her role from a Speech Pathologist to a General Manager, gaining leadership skills and navigating such a steep learning curve. Kimberly also discusses the not-for-profit structure, including in-depth details on financial disclosure and awareness.

Topics covered in this episode:

Kimberly’s role as a General Manager and what’s involved in decision-making strategies and skills.
The importance of values and how they influence her role as a GM.
Financial disclosure with employees.
How financial aspects tie into Prelude Australia being a non-profit organisation.
How Kimberly builds knowledge and awareness around financial aspects of the business.
Challenges to working in a financially transparent way.
Why all Allied Health leaders should fall in love with numbers.

Connect with Kimberly Lewis

Visit Kimberly’s Website
Follow Kimberlyon Instagram (@preludeaustralia)
Connect with Kimberly on Facebook
Connect with Kimberly on LinkedIn (Prelude Australia & Personal)
Check out Kimberly on YouTube

Midroll Message:

Read more about Flying Start-up Club

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post What Financial Transparency Looks Like at a Not-For-Profit Charity appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Does AI therapy work? What’s it like talking to an AI therapist? How can you work with AI in the Allied Health industry? To answer all these questions and more, the incredible Sally-Anne McCormack joins the podcast for this jam-packed episode.

You’ll hear Sally-Anne discuss ANTSA Psychology, which is an AI therapy app that automates care and connection between therapy sessions. She also shares insights into her experience owning businesses without being too much of a business-oriented person, giving inspiration to every Allied Health Business Owner hopeful who isn’t sure about where to start.

Topics covered in this episode:

Incorporating AI into ANTSA.
Sally-Anne’s thoughts, experiences, and advantages on having an AI chatbot therapist.
Her findings from the AI therapist.
Her plans for the next five years.
Tips on where to start when working with AI therapy apps.

Connect with Sally-Anne

Visit Sally-Anne’s Website (ANTSA & Personal)
Follow Sally-Anne on Instagram (@thesallyanneshow)
Connect with Sally-Anne on Facebook
Connect with Sally-Anne on LinkedIn
Check out Sally-Anne’s YouTube

Midroll Message:

Read more about Flying Start-up Club

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Pushing the Frontier on AI Therapy appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Risk management frameworks are made easy in this episode with Layland Webb – Business Manager at Nacre Consulting. We’re keeping it close to home in this episode as Layland reveals his insights on how Allied Health Business Owners can navigate risk management.

From exploring the key risk management principles, to NDIS risks, you’ll hear Layland discuss how managing risk successfully in your Allied Health Business protects your business, helps decision-making, opens opportunities, builds trust, and engages your team.

Topics covered in this episode:

Layland’s role as Business Manager at Nacre.
What risk management involves.
What external and internal risks can look like.
Steps for creating a risk management process and assessing risk.
Mitigating risk and having a template response.

Connect with Layland

Visit Layland’s Website
Connect with Layland on LinkedIn

Midroll Message:

Read more about Flying Start-up Club

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Risk Management in Allied Health Businesses appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Online Occupational Therapy programs have just got a facelift, and it’s in the form of Otuition – an incredible online OT platform founded by Lauren Hart and Therese Sullivan.

Cathy sits down with Lauren and Therese to discuss their journey building Otuition into the thriving platform it is, where they share their experiences as co-founders, mentoring and coaching OTs everywhere to provide them with confidence and support.

Topics covered in this episode:

Balancing anxiety and creativity as an Allied Health Business Owner.
What Otuition is all about and what’s next for online OT programs.
Mentoring and coaching – empowering Occupational Therapists in Australia with skills and resources.
Lauren and Therese’s learnings as entrepreneurs.
How the Occupational Therapy skill set lends itself to serial entrepreneurship.
The ability to see whole-picture problems.
The importance of not taking things personally.
Never underestimate the power of positivity and optimism.

Connect with Lauren and Therese

Visit Lauren & Therese’s Website
Follow Lauren & Therese on Instagram (@otuition.au)
Connect with Lauren & Therese on Facebook
Connect with Lauren & Therese on LinkedIn (Lauren, Therese, and Otuition)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Creating Successful Online Occupational Therapy Programs appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Drum roll please…The podcast is getting a refresh! Don’t worry – the content is still everything you know and love, but the podcast is getting a new name, new look, and new feel.

Listen to this episode where Cathy reveals all the exciting details and find out what you can expect from this wonderful change. It’s also a great reminder to check in on your own brand regularly and not be afraid of change – it really is a beautiful thing.

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacreconsultingau)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… It gets real, it gets vulnerable. And that’s why we love doing what we do.

The post Exciting News About the Podcast appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Enjoy this rerun of Episode 300 where Cathy Love shares a comprehensive business flight plan for young Allied Health Businesses who have recently ventured into the entrepreneurial path. Remember: starting and growing a business can be challenging, but you don’t have to do it alone!

Cathy discusses the importance of setting the foundations right for your business as early as possible. Lean in and throw that note-taking hat on, because this episode outlines all the key factors you need to consider when growing your Allied Health business.

Here are some items you’ll discover in the Flying Start-Up Club ‘Black Box’:

12 Weeks of intensive Lunch and Learn sessions for you to ask our Coaches and Consultants ANYTHING.
Access to our Business Resource Portal.
Access to monthly Business Owner Lunch Time Trainings.
Join one of our weekly Coaching Zones to learn with other Allied Health Business Owners.
Benefit from our Nacre Consulting Members Community.
Have the Nacre Consulting team as your trusted co-pilot.

In this episode, Cathy also talks through 13 guiding principles for launching a successful Allied Health Business in Australia. Some of them are:

Understanding the Allied Health Landscape in Australia
Developing Personal, Management, and Leadership Skills
Defining Your Business Vision, Mission, and Goals
Legal Requirements, Trading Entities, and Intellectual Property
Crafting Your Business Plan
Financial Management, Funding, and Software Solutions

Listen to the episode to learn them all!

This program has limited spots, and they are filling up! So, if you’re wondering if you can still board this plane, drop us an email at hello@nacre.com.au for more info.

To read more about the Flying Start-Up program, check out our blog post at https://www.nacre.com.au/the-flying-start-up-club/

Connect with Cathy Love

Visit Cathy’s website
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Rerun: The Flying Start-Up Club: Launching A Successful Allied Health Business appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

It’s an honour to have Dr. Linda Wilson, Stress Management Specialist and Practice Director, back on the podcast once more for a wonderfully in-depth discussion. This time around, Cathy and Dr. Linda explore the complexities of Allied Health now versus in the past, giving you a lot to think about in terms of how far we’ve all come in the industry.

You’ll hear them discuss the changes in the way healthcare practices think about their businesses, the accessibility of business knowledge and support, your approach to relationships, and they also touch on Dr. Linda’s book, Stress Made Easy: Peeling Women Off the Ceiling. They also chat about the intricacies of wellbeing and how it’s changed over the years, including Dr. Linda’s newest venture, The Wellness Agenda.

Topics covered on Allied Health relationships and wellbeing:

What trends and patterns Dr. Linda has noticed in the last decade in Allied Health.
Importance of working on your personal wellbeing and your passionate side as a business owner.
Being market and message savvy in order to boot business.
Understanding the importance of relationships.
Being aware of your niche.
Leading as a business owner from the very beginning – sustainable thinking.
Wellbeing and its intricacies, including the magic of music.
What are the blocks to your wellbeing?

Connect with Dr. Linda Wilson

Visit Dr. Linda’s Website
Connect with Dr. Linda on Facebook
Follow Dr. Linda on Twitter
Follow Dr. Linda on Instagram (@drstressless)
Subscribe to Dr. Linda’s YouTube Channel

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Allied Health Relationships Now vs. Then appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

From Alice Springs to PPMP – how exciting to have Mia Poklepovich join the podcast in this insightful and interesting episode. Occupational Therapist and Founding Director of OT Inspire, Mia shares the ins-and-outs of her business and dives into her experience as an Allied Health Business Owner.

You’ll hear Mia discuss the early days of OT Inspire, how her OT skills come into play for her role as a business owner, how she creates balance in her life, and much more.

Topics covered on Mia’s journey:

OT skills that help and support Mia as an Allied Health Business Owner.
The importance of looking after yourself and your wellbeing.
How Mia maintains a balance in work and life.
Why having a simplified model is actually a good thing.
Mia’s thoughts on “traditional” therapy and the effects of burnout.
Her experiences at university, including the Generalist role.
How OT Inspire supports clients in a remote and nuanced context.
Where therapists can go to support the First Nation community.
Being accountable for your time as a business owner.

Connect with Mia Poklepovich

Visit Mia’s Website
Follow Mia on Instagram (@miapoko & @ot_inspire_therapy)
Connect with Mia on Facebook
Connect with Mia on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Wellbeing, Balance, and Remote Work appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Have you thought about getting a Virtual Assistant onboard, but not sure where to start? Tune in to this episode with David Low, Chief Commercial Officer at VA Platinum, where he covers everything you need to know about onboarding offshore VAs for your business.

He discusses the process of engaging offshore VAs, what VA Platinum looks like in the Philippines, why VAs might get a bad rap and what to look out for, and so much more.

Topics covered on the role of Virtual Assistants for Allied Health businesses:

What VA Platinum looks like in the Philippines.
What support looks like for the Virtual Assistants.
Roles and tasks that VAs can do to support small and medium-sized businesses.
The onboarding process of VAs.
What Allied Health Business Owners need to know about security measures in place for VAs offshore.
Investing in the future of Philippine locals.
Embracing AI tools.

Connect with David Low

Visit David’s Website
Connect with David on Facebook
Connect with David on LinkedIn (Personal & VA Platinum)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Virtual Assistants in Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Chantelle is back for a chat with Cathy, where they round-up all that’s been happening in the Allied Health space as of late.

You’ll hear the duo discuss their favourite reads of the moment, their thoughts on recent goings-on in the NDIS, their observations about wait lists, and much more.

Topics covered:

Early childhood decisions and updated discussions.
Generation changes in Allied Health.
Key Worker models.
What Cathy and Chantelle have noticed about wait lists lately including competition and movement, backlogs, and general issues.
Closing businesses.
The unknowns in businesses – importance of informing yourself.
The key factors to innovative service design for private paying clients.

Resources Mentioned

Australia’s Sleep Revolution with Dr Michael Mosley – SBS On Demand
Private Practice Made Perfect Facebook Group

Connect with Chantelle Robards

Visit Chantelle’s Website
Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Early Childhood, Key Worker Models & Wait Lists appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Gabriella Ptasznik, Founding Director at GRP Speech Pathology, makes her debut on the PPMP podcast to share her journey as an Allied Health Business Owner.

You’ll hear her discuss her transition from clinician to Business Owner and why it was a no-brainer for her, what it’s like leading a team of Speech Pathologists, and even how she encourages everyone on the team to always strive for more.

Topics covered on Gabriella’s journey:

How she fosters learning development programs.
The challenges of being a remote team from a management and leadership point of view.
Why you should see your staff as another type of customer.
Learning the nuts and bolts of the business including finances, marketing, and decision-making frameworks.
What she’s hoping to see in the NDIS for the future.
Her favourite books.
How she’s investing in herself as a CEO.

Connect with Gabriella Ptasznik

Visit Gabriella’s Website
Follow Gabriella on Instagram (@grp.speechpathology)
Connect with Gabriella on Facebook
Connect with Gabriella on LinkedIn
Check out Gabriella’s YouTube Channel

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post From Speech Pathologist to Allied Health Business Owner appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Did you catch this episode with Cathy Love about our Clinical Leaders Collection Program? Listen once more to catch a glimpse at what you’ll discover about this insightful and practical 90-day program.

After doing a whole lot of data research and getting industry intel on the role of clinical and team leaders, Nacre Consulting is bringing you the Clinical Leaders Collective Program where Allied Health Business Owners can learn how to upskill and boost confidence in their leaders.

Cathy discusses the difficulty of finding industry-specific training opportunities for Allied Health leaders, especially programs that don’t build on business mindset. That’s where this program comes in – it’s going to bring everyone together as a collective to accelerate skills and confidence with highly practical steps.

Check out what you’ll learn in this program:

Upskilling personal resilience
- Understanding how leaders can manage self, lead their team, and drive the business.
- How to shift mindsets from overwhelmed to overjoyed.
- How to prevent burnout.
Productive people
- Supporting leaders to bring the spirit of productivity through to their teams.
How to manage different personalities
- Understanding and demystifying group dynamics.
Preventing procrastination over having difficult (necessary) conversations
- Learn an actionable framework to help leaders have these conversations.
Sustainable results
- How to step up and understand business management 101.
& MUCH MORE!

Click here to find out all the details and sign up to secure your spot in the program.

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Rerun: Clinical Leaders Collective – NEW 90-Day Program appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

You heard it right – the Practice Managers Academy is back by popular demand! After observing the steady expansion of Allied Health businesses right across Australia, we want to continue helping and support all of you amazing Allied Health Business Owners as you step up in your role of leading your leaders.

And that’s exactly why the Practice Managers Academy was born – to help support the development of the leadership layers in these key people within every expanding Allied Health business. Listen to the episode to find out all the event details.

Sign up today before spots sell out! The Practice Managers Academy is a small group, so spots fill quickly. Secure your place right here, right now!

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacreconsultingau)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Practice Managers Academy is Back appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Tune in for this jam-packed brainstorming session with Cathy, where she helps you go deeper into your marketing, and your considerations when it comes to wait lists.

You’ll hear Cathy explore the ongoing trend implying that wait lists are dissolving, her theories behind why this trend has erupted, and how to approach a new strategy to your wait lists.

Cathy also chats about the marketing efforts of Allied Health Business Owners, including how thrilled she is to be seeing such impressive content on socials lately, and how to make sure you’re consistent with your strategies.

Topics covered on marketing and wait lists:

What’s involved in implementing effective marketing strategies.
How to ensure that you get a steady and ongoing supply of your ideal clients.
Knowing where your referrers are coming from – considering how you’re collecting referral sources and thinking about working in partnership with them.
Thinking about organising referrers – questions to ask yourself and gateway metrics you need to know.
Good, general principles of working with your referrers.
Why it needs to be a two-way partnership with referrers.
Cathy’s theories on what seems to be compromising wait lists.
Considering your funding in relation to wait lists.

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Managing Referrer Partnerships appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Susan Hawkins is back for another fireside chat with Cathy. As one of the Founding Directors of Practical Quality plus (PQplus), Susan helps support NDIS providers to manage quality and compliance.

In this episode, you’ll hear Susan explore the importance of strategies and systems for Allied Health Business Owners, including why preparation is so key and the benefits of having these systems in place, particularly when it comes to audits.

Topics covered on systems and the NDIS:

The moving parts of the NDIS and the end-of-year review.
What the registration process looks like and its four levels.
What Susan predicts for the top level of registration.
What the timeframes might look like under these new registrations.
If she were on the Taskforce, what Susan would want it to look like.
Her biggest message for Allied Health Business Owners to think about in readiness for the registration process.
Encouraging Allied Health Business Owners to participate in the consultation process and what it looks like.

Related Episodes

Episode 69: [Preparing the Allied Health Sector for the NDIS Audit]

Connect with Susan Hawkins

Visit Susan’s Website
Connect with Susan on Facebook
Connect with Susan on LinkedIn (Business and Personal)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Systems and Navigating the NDIS appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Two coaches collide! In this wonderful episode, Cathy’s joined by a fellow coach, Louella Frost, who is a Professional Coach for health leaders.

With extensive Occupational Therapy in the disability field, Louella describes how she got into coaching, and what it’s like running her own business. She also chats about why coaching is more about asking rather than telling, and bringing out the best in personal autonomy.

Topics covered on Allied Health coaching:

What coaching really is – breaking it down.
Uncovering the multiple facets of being a coach.
The importance of growing your own self awareness as a coach.
Some of her most significant learning moments.
Parts of the business she likes most.
Her thoughts on imposter syndrome.
What to do if you want to build a coaching culture in your practice.

Connect with Louella Frost

Visit Louella’s Website
Follow Louella on Instagram (@louellafrostleadersflourish)
Connect with Louella on Facebook
Connect with Louella on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Allied Health Coaching and Leadership appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Unsure how to optimise your website? Or simply looking for some expert insights on the ins-and-outs of marketing your clinic online? Tune into this rerun episode with Michael Colman where he discusses how optimising your website is the biggest marketing investment you’ll ever make.

You’ll hear Michael chat about what it’s like for Allied Health Business Owners to work with Local Health Marketing, including the starting point and the overall process that they can expect. Michael also shares his thoughts on what works and what doesn’t for Allied Health websites, including the importance of ease-of-use and how to build trust and credibility in just 30 seconds.

Topics covered on attracting your target audience, consistency, and SEO:

Being clear on your homepage, understanding your target audience and who they are, and putting yourself in their shoes.
Hammering home your unique value proposition, considering how you want your business to represent you, and Michael’s tips on the best ways to approach blogs on your website.
Michael demystifies SEO and boils it down to simple terms, understand the importance of conversion, and hear Michael’s top conversion tips.

Resources Mentioned

Website Checklist – An SEO checklist to see if you have the fundamentals for your website.

Connect with Michael Colman

Visit Michael’s Website
Follow Michael on Instagram (@localhealthmktg)
Connect with Michael on Facebook
Connect with Michael on LinkedIn (Michael’s Personal & Local Health Marketing)
Follow Michael on Twitter (@LocalHealthMktg)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Rerun: Your Biggest Marketing Investment appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Read any good books lately? Cathy has, and she’s here to share them with you! If you’ve been needing to add some new books to your list lately (and awesome ones at that) then this episode is for you.

Cathy shares the titles of her recent favourites, plus gives you an insight into what they’re all about and why you’ll love them. From planning like a pro to self-care, Cathy’s top picks of the moment cover a range of genres that every Allied Health Business Owner will appreciate.

While you’re listening to the episodes, you can have a look at these books yourself with the links below:

The Book of Joy: Lasting Happiness in a Changing World by Dalai Lama
How to Bullet Plan: Everything You Need to Know About Bullet Journaling by Rachel Wilkerson Miller
The Song of Significance: A New Manifesto for Teams by Seth Godin
MiNDFOOD Magazine
Australian Geographic Magazine

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Cathy’s Top Book Picks of the Moment appeared first on Nacre Consulting.

The Book of Joy: Lasting Happiness in a Changing World

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The Song of Significance: A New Manifesto for Teams

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Join in on this fireside chat with Cathy and Chantelle as they discuss all-things Allied Health Assistants, also known as AHAs.

Listen as they chat about the period of acceleration in terms of focus on AHAs as a response to the Allied Health workforce shortage, and hearing about the challenges business owners are facing trying to implement them all.

Topics covered on Allied Health Assistants:

AHA trends.
Why the industry has a long way to go.
Allied Health Assistants’ National Association Ltd (AHANA) giving frameworks to guide expectations.
Scope of practice.
How the role of AHAs can grow into its own as a profession.
Different levels of AHAs.
What Cathy and Chantelle think the AHA world will look like in three years time.

Resources Mentioned

Allied Health Assistants’ National Association Ltd [AHANA]
Blog Post [Is Your Allied Health Service Making a Difference?]

Related Episodes

Episode 209: [Better Understanding the Role of Allied Health Assistants]

Connect with Chantelle Robards

Visit Chantelle’s Website
Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Allied Health Assistant Trends appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Chantelle is back, and this time she’s chatting with Cathy about the latest on government mandated client outcome measures.

Listen as they talk about the increased need to have measurable goals and goal-driven programs to support clients funding, their own love-hate relationship with goal measurement, and the overall importance of measuring goals in your business.

Topics covered on client outcome measures:

Occupational therapy goals.
Key parts of creating smart(er) goals.
Gold-standard research tools.
The importance of revisiting conversations with clients.
The separation between functional goals and measurable goals
Practice makes perfect

Connect with Chantelle Robards

Visit Chantelle’s Website
Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Client Outcome Measures appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Madeleine Buchner grew up as a carer for her brother and mother, where she noticed a gap in the support system for Young Carers. Eventually, Madeleine launched Little Dreamers, which runs programs, advocates policy change, and promotes awareness for Young Carers across Australia.

Listen to this episode as the Founder and CEO of Little Dreamers shares her entrepreneurial journey and gives an insight into the role of Young Carers in the Allied Health industry as a whole.

Topics covered on growing and navigating Little Dreamers:

The process of launching the business.
What a week looks like for Madeleine as a CEO.
What Madeleine thinks counselling services should look like in the future.
How she establishes culture with a team who is mainly remote.
How she navigates challenging moments.
Succession planning.
Financial sustainability and diversification of financials.
Her approach to networking.

Connect with Madeleine Buchner

Visit Madeleine’s Website
Follow Madeleine on Instagram (@littledreamersaustralia)
Connect with Madeleine on Facebook
Connect with Madeleine on LinkedIn (Personal & Little Dreamers)
Follow Madeleine on X (@littledreamers)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Young Carers in Allied Health appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Rachel Elliott, Founder of Nurturing Connections OT, joins the podcast to share her personal journey moving from an Occupational Therapist to an Allied Health Business Owner.

You’ll hear her insights into her entrepreneurial journey, her early learnings, and what her clinic, Nurturing Connections OT, is all about.

Topics covered on business planning and the Allied Health space:

Approaching planning differently, what pragmatic planning looks like for her, and an in-depth look at how Rachel plans and her learnings.
What Rachel thinks clinical supervision needs to look like, her thoughts on OT Assistants development, and her marketing strategies.

Connect with Rachel Elliott

Visit Rachel’s Website
Follow Rachel on Instagram (@nurturingconnectionsot)
Connect with Rachel on Facebook
Connect with Rachel on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post How to Approach Pragmatic Planning as an Allied Health Business Owner appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

What is your money mindset as an Allied Health Business Owner? Get ready for a meaty topic to wrap your listening ears and thinking caps around today – Cathy shares her top tips on how to strengthen your financial fitness and how to position your money mindset.

Here’s what you’ll discover in this episode:

An insight into how Cathy got the hang of numbers in her business ventures before Nacre Consulting.
The importance of finding top-shelf bookkeeping.
Being persistent.
The Glossary of Financial Terms.
Types of questions you should be asking your accountant.
What a meeting with your accountant is actually all about.

Plus, don’t forget to download our latest (significantly updated) version of the Glossary of Financial Terms for free! Simply click on the button at the end of the shownotes to download the file.

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Download FileFill up this form to download the file

Glossary of Financial Terms * First Name * Last Name * Email address* * EmailThis field is for validation purposes and should be left unchanged. Δ

The post Financial Fitness – What is Your Money Mindset as an Allied Health Business Owner? appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Ever felt overwhelmed by the numbers side of your business? Pretty much every Allied Health Business Owner has felt the anxiety of the numbers at some point in their journey, which is why listening to episodes like this one is a must.

Cathy is joined by Chartered Accountant and Founder of Inspire Accountants, Ben Walker, as he divulges his juiciest secrets on what business owners should expect from their accountants.

Topics covered on small business accounting:

The importance of changing your mindset around accounting.
How to approach profit the right way, including Ben’s top tips.
What your biggest assets are as a business owner and how to stay stable.
Key things you should look out for to notice a “dinosaur” accountant.
How to spot a good accountant.
What you should expect from your accountant, including their role as an educator.
Why you should be aware of inflation and what you should do about it.

Resources Mentioned

B1G1: Business for Good
Ben Walker’s Books

Connect with Ben Walker

Visit Ben’s Website (Business & Personal)
Follow Ben’s on Instagram (@benwalkerca)
Connect with Ben on Facebook (Business & Personal)
Connect with Ben on LinkedIn (Business & Personal)
Follow Ben on X (Twitter) (Business & Personal)
Check out Ben YouTube

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post What Allied Health Business Owners Should Look for in an Accountant appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Let’s rewind it back to another popular episode for this week’s Rerun – Shifting from Clinician to Business Owner: Recruitment, Core Values & More with Kelly Ketchell.

In this episode, you’re reminded to sit back and think about what has made the biggest change in your journey as an Allied Health Business Owner. And for Kelly Ketchell, Business Owner at Active Life Therapies, it was when she started working ON the business rather than IN it.

Topics covered on the “ON” “IN” concept, Kelly’s pearls of wisdom, and recruitment:

Why working ON the business instead of IN it, is so important, what books she’s been reading to help with her journey, and why you need to know your numbers.
Kelly’s NDIS predictions, the software development of her father, and insights into what makes her team so brilliant.
Kelly’s commitment to recruiting based on her core values, and the importance of envisioning your future plans.

Connect with Kelly Ketchell

Visit Kelly’s Website
Follow Kelly on Instagram (@activelifetherapies_18)
Connect with Kelly on Facebook
Connect with Kelly on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Rerun: Shifting from Clinician to Business Owner – Recruitment, Core Values, & More appeared first on Nacre Consulting.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Noura Tashakor tunes in this week to share her incredible story on how she went from Pharmacist to Allied Health Business Owner. Noura is the Founding Director of Tashacare Australia.

You’ll first hear Noura chat about her hands-on approach to being a leader, before sharing her journey towards finding herself and her sense of purpose. She also discusses the concept of modifying roles to meet constantly changing environments and needs, and where she sees Tashacare in the next couple of years.

You’ll then hear about her take on perseverance and having objectives, the unique solution her team used to navigate the pandemic, and a fascinating piece on justice and why it’s such an integral value in her business.

Topics covered on perseverance and objectives, being a successful director, and justice:

Why you need to be humble and have values-based objectives in everything you do, and the importance of reflecting on your objectives in order to find your barriers and overcome them.
Noura’s tips on how to be a successful director, being open to new things, how to lead the way, and having open communication.
Why justice is a value in her business, her personal experience with justice, and why you need to be aware of change and seek it.

Connect with Noura Tashakor

Visit Noura’s Website
Follow Noura on Instagram (@tashacareaustralia)
Connect with Noura on Facebook
Connect with Noura on LinkedIn (Personal & Tashacare)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

The post Finding Your Sense of Purpose, How to Be a Successful Director & Seeking Change appeared first on Nacre Consulting.

The post Podcasting, Finding Motivation, and Breaking the Stigma Around Mental Health appeared first on Nacre Consulting.

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The post Redefining, Revisiting & Rethinking Your Values as an Allied Health Business Owner appeared first on Nacre Consulting.

The post Everything Allied Health Business Owners Need to Know About Customer Reviews appeared first on Nacre Consulting.

Understanding all aspects of your finances is key to the successful running of any business, but it can be a major downfall for some. This and more is covered in my interview with Chris Stenhouse, Business Manager at Professional Booking Services (PBS) back in Episode 55. That’s right – it’s rerun time!

The Melbourne-based family business provides full financial and administrative solutions to businesses throughout Australia and overseas. Working across all industries, PBS bookkeepers support businesses with turnovers ranging from $50,000 to $12million.

In this episode, Chris covers all-things bookkeeping. He discusses the difference between a bookkeeper and accountant, what makes a good bookkeeper, and the importance of having a good rapport with your bookkeeper. You’ll also hear his tips on staying on top of your payable reports.

Topics covered on budgeting, financials and general finance insights:

How bookkeepers can set up a budget for you, understanding your earning potential through budgets and billable days, and building your budget from nothing.
Common financial habits of Allied Health business owners, Chris’ advice on how often you should be checking your financials, and the importance of monthly financial reviews.
Making bookkeeping love happen, better understand your cost of sales, setting KPIs with your bookkeeper, explaining profit losses and balance sheets, and how to account for unusual expenses correctly.

Related Episodes

Episode 55: [Learning From Your Bookkeeper]

Connect with Chris

Visit Chris’ Website
Follow Chris on Instagram (@pbs_bookkeeping)
Connect with Chris on Facebook
Connect with Chris on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rerun: Learning From Your Bookkeeper appeared first on Nacre Consulting.

If you’ve ever felt like your productivity levels are low, this episode is going to be a game-changer. Donna McGeorge – Keynote Speaker, Facilitator, Trainer and Productivity Coach – tunes in to share a plethora of tips and tactics to help you tackle productivity. Donna also happens to be the best-selling author of three of my favourite books about productivity and regaining time, which you’ll find linked below.

In this episode, Donna discusses her commitment to being a Productivity Coach, where she delves into the importance of being aware of how you feel at the end of the day, rather than at the beginning. She then chats about her controversial take on the term “busy” as being the new lazy, and follows up with a look at the anti-work movement, the power of daydreaming, and how you can be more intentional about how you spend your time.

Topics covered on time vs. energy management and the Space Framework:

Adaptive capacity, difference between being reactive and responsive, building a buffer, and the 85% capacity concept.
Prioritising “thinking space”, a look into the four spaces, how Donna does her thinking time, and planning for the future.

Resources Mentioned

The 1-Day Refund Book by Donna McGeorge – Take back time and spend it wisely.
The First 2 Hours Book by Donna McGeorge – Get more done with your day.
The 25 Minute Meeting Book by Donna McGeorge – Sharpen your docs and tighten your time frames to get more done in less time.
Capacity Quiz Registration

Connect with Donna

Visit Donna’s Website
Follow Donna on Instagram (@dmcgeorge)
Connect with Donna on Facebook
Follow Donna on Twitter (@DonnaMcGeorge)
Connect with Donna on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Mastering Productivity as an Allied Health Business Owner with Donna McGeorge appeared first on Nacre Consulting.

She’s back! It’s always a huge pleasure having Cate Schreck on the podcast. Her insights into customer service and what makes customer service excellence are important to know for any business, and Allied Health is no different. Cate is a Service Excellence Coach and the Director of Lightbulb Training Solutions (LTS) and Just For Schools, which is her new business that provides professional development to Education Support Staff (ESS).

You’ll hear Cate discuss the aftershock of the pandemic particularly for Allied Health business owners, who frontliners are and why they’re so important, as well as onboarding. Cate also shares her insights on EQ vs. IQ, hard and soft skills, workplace environments, and what excellent customer service really looks like in a workplace.

Topics covered on frontline customer service, EQ vs. IQ, and onboarding and customer service:

Why frontliners are so important, why Cate chooses the term “frontline” in the first place, and key success factors for a happy and healthy frontliner.
Self-aware people, extroverts vs. introverts, hard and soft skills, and people remembering how you make them feel.
Knowing what the “right” type of onboarding looks like, having induction and onboarding standards with customer service standards incorporated, and looking at it from the point of view of professional development.

Resources Mentioned

EQ – Daniel Goleman’s Book https://www.danielgoleman.info/
Cate’s Book – The A-Z of Service Excellence
Lightbulb Training Solution Free Resource – The WIN Activity
Lightbulb Training Solution Free Resource – Service Excellence Conversations

Connect with Cate

Visit Cate’s Websites (Lightbulb Training Solutions, Just For Schools)
Connect with Cate on Facebook (Lightbulb Training Solutions, Just For Schools)
Connect with Cate on LinkedIn
Follow Cate on Twitter (@CateSchreck)
Check out Cate’s YouTube

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Understanding Human Behaviour at Work & What Makes Excellent Customer Service appeared first on Nacre Consulting.

Here to share her adventure in the Allied Health business owner world is Jess Nyman, Occupational Therapist and Founding Director of Only About Kids. She discusses her experience creating and growing her business through the challenges of the pandemic, parts of the business she loves and doesn’t enjoy, and her steepest learning curve as a Director.

You’ll also hear Jess chat about psychological safety, imposter moments, team and culture, transparency, building a support network, and what it’s like getting the business leave-ready, including how she’s building autonomy in her team.

Topics covered on team culture, imposter syndrome, and establishing a support network:

Trusted delegation, transparency, how she establishes boundaries, and actively seeking feedback.
Psychological safety, questioning her decisions, and overcoming doubts through self-reflection.
Making people feel heard and comfortable and how she’s instilling independence in her team.

Related Episodes

Episode 53: [Jenny Pither: The Value of Having a Virtual Assistant for Your Allied Health]

Connect with Jess

Visit Jess’ Website
Follow Jess on Instagram (@onlyaboutkidsot)
Connect with Jess on Facebook
Connect with Jess on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Building Team Culture & Overcoming Imposter Syndrome appeared first on Nacre Consulting.

Mishma Kumar-Jonson, CEO and Principal Social Worker of The Iceberg Foundation, joins PPMP to speak about their fast and furious seven to eight month journey of starting up and growing the business.

From describing the story behind their stunning logo and the power of branding, to discussing all things fear and failure, Mishma brings plenty of insight to this episode. You’ll hear them share their thoughts on embracing innovation, empowering the team, and loving the business side of things.

Topics covered on embracing innovation, empowering the team, and being determined and passionate:

Trusting in people’s creative processes when hiring them, celebrating the wins, and acting out of a sense of talent and trust rather than desperation.
What it looks like to have an empowered team, creating their team environment, and the importance of breaking things down step-by-step.
The power of a brand and business story, understanding privilege, and the joys of failure.

Connect with Mishma

Visit Mishma’s Website
Follow Mishma on Instagram
Connect with Mishma on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Creating Safe Spaces and Empowering Others appeared first on Nacre Consulting.

Sara Balmer, Psychologist and Founding Director of Sara Balmer Psychology for Kids, brings her business journey to the podcast, walking us through her growth since 2009 and taking the plunge to go full-time with her own business. She shares her excitement for having new ideas and plans, which means embracing her entrepreneurial side as a business owner.

You’ll then hear Sara talk about several aspects of her business and her business approach, including how she maintains her values, creates a positive local reputation, and focuses on herself as a director. She also shares her insights on never giving up – a great reminder to keep going no matter what happens. As the old Japanese proverb says, “Fall down seven times, stand up eight.”

Topics covered on maintaining values, having a positive reputation, and focusing on the director role:

Not wanting to be money-driven, doing the best you can do, and embracing your entrepreneurial side.
Making sure clients feel truly heard when they leave a session, the Annual Parents Forum, the strength of word-of-mouth, and wanting to be the go-to person.
Knowing when to step back, collaborating in a multidisciplinary way, and focusing on being self-driven.

Connect with Sara

Visit Sara’s Website
Connect with Sara on Facebook
Connect with Sara on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Embracing Your Entrepreneurial Spirit & Maintaining a Positive Reputation appeared first on Nacre Consulting.

Lisa Clark tunes into the podcast to share her business journey as an Occupational Therapist and the Founding Director of Splash Therapy. She explores the first ten years of her business, from how she came up with the name “Splash”, to now her future goals and plans. She gives all Allied Health business owners a great insight into the importance of adaptability and articulating your goals.

Lisa then discusses how she navigated the pandemic, including how she supported her team at the time, and continues to support them. You’ll also hear how she has established and continues to maintain a strong leadership team, and why she thinks it’s important to have a “cool” workplace that includes plenty of perks, just like the corporate world.

Topics covered on the past and future of the business, navigating challenges and supporting the team, and having a strong leadership team:

Having a business plan and articulating goals, adaptability, and transitioning to being business-facing.
Thinking on her feet to establish strategies, and reaching out to her team to show care and support.
Upskilling the team, regular training with external coaches, understanding tension vs. trust, and having a “cool” workplace by offering great perks.

Connect with Lisa

Visit Lisa’s Website
Follow Lisa on Instagram (@splash_therapy)
Connect with Lisa on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post How to Appreciate Your Team & The Importance of a Supportive Environment appeared first on Nacre Consulting.

Tricia Lerk joins us in the podcast to share her business story. An OT by trade, and a mother by nature, Tricia (or some would know her as Trish) is the Director and Principal Occupational Therapist at Planted Parenting. She shares the moment she decided to go full-time with the business during the beginning stages of the pandemic, and how she now runs her business.

You’ll then hear Trish share her thoughts on how to stay passionate and maintain your vision as a business owner, as well as how she does therapy differently, how she found her dream team, and the differences between energy management and time management. You’ll also hear Trish share how her Lady in Red program works, which is an in-home behavioural support program for parents.

Topics covered on passion and vision, what the business has taught her, and energy vs. time management:

Being picky when it comes to recruitment, driving the term “planted” from the business name into her business mission, and unleashing your lifetime dreams.
Doing therapy differently, never underestimating yourself, and finding your village of people.
Having sustainable energy, the importance of thinking time, and getting excited and expectant for what’s to come.

Resources Mentioned

100 Lifetime Goals Worksheet – The 25 Questions with Keith Abraham CSP

Connect with Tricia

Visit Tricia’s Website
Follow Tricia on Instagram (@plantedparenting)
Connect with Tricia on Facebook
Connect with Tricia on LinkedIn
Check out Tricia’s YouTube

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Being Passionate, Having a Vision, And Energy vs. Time Management appeared first on Nacre Consulting.

Tune into the latest solo episode with Cathy as she covers what you’ll learn at the latest Nacre Consulting’s masterclass (which is back by popular demand), Retention Convention. During this masterclass, we’ll be looking at retention through a whole-business approach, which means looking at it through the lenses of management, leadership, and operations.

This pacey and practical masterclass will have you thinking about what you can be doing strategically to retain your dream team. We’ll be getting you in strategy mode, where we’ll check in on how you’re going on all fronts. Remember: Joining live means you get to contribute to the chat box with your fellow Allied Health business owners! Don’t risk getting FOMO if you don’t join live…

Sign up here for the Retention Convention Masterclass now before you miss out!

Topics that will be covered in the Retention Convention Masterclass:

- Operations elements you can be tweaking – the concept of spiritual improvements.
- Rewards and recognition – how you reward and recognise your team to contribute to a cohesive culture.
- Sharing success stories – showing you the concepts in action.
- Exceptional leadership and becoming a hero to your team – focusing on who you need to be as a leader.
- Excellent management – shifting towards a positive mindset.
& MUCH MORE!

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post The Retention Convention Masterclass appeared first on Nacre Consulting.

Christine Khor joins the podcast to chat about leadership development as the Founder and Director of Peeplcoach. Peeplcoach offers coaching-led, on-demand career and leadership development, and you’ll hear her share what it was like starting up the business during the onset of the pandemic and working through the challenges.

Christine then discusses her tips on leading through adversity, including the standout features of leaders who do cope well during difficult times. She then talks about her thoughts on establishing a healthy work-life balance and loving what you do, before then discussing the importance of strategic thinking as a business owner.

Topics covered on leading through adversity, creating a work-life balance, and strategic thinking:

Being confident in what you know and don’t know, humble excellence, being vulnerable and honest, and being curious and open to doing things differently.
Loving what you do to help establish a balance, investing in yourself as a leader, having a support network, and making yourself self-redundant.
Understanding that there is a different approach for business leaders and business owners, and the value of devoted thinking time to come up with better solutions.

Connect with Christine

Visit Christine’s Websites (Peeplcoach & Personal)
Follow Christine on Instagram Pages (@chriskhor888 & @peeplcoach)
Connect with Christine on Facebook
Connect with Christine on LinkedIn
Follow Christine on Twitter

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Unpacking Leadership Development – Adversity, Finding a Balance & Strategic Thinking appeared first on Nacre Consulting.

This solo episode of Cathy invites you to have a major rethink of the way you approach your routines to support energy management and sustainability. Cathy shares how she knows when to review, replace, and refresh all the wild and wonderful routines she has across her lifestyle, encouraging you to do the same to give you the best chance at creating optimal personal energy.

Listen as Cathy walks you through different ways to think about your personal battery as your energy powerhouse throughout your day. She shares her principles for establishing your own routine, including the importance of having an end-of-day approach.

Topics covered on monitoring your energy battery and establishing your daily routine:

Thinking of your energy like a mobile phone battery, visualising your personal battery, and knowing when to do something about “plugging it back in” to recharge.
Having an end-of-day approach, recognising what you’ve already got in place that’s working, transitioning from work-mode to rest-of-life-mode, and rethinking your sleep routine.

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Creating Personal Routines for Energy Management and Sustainability appeared first on Nacre Consulting.

This week, I’m joined by Sarah Hausler – Director and Principal Occupational Therapist at Bloom Wellbeing. She shares her journey shifting from clinician to CEO, giving insights for other Allied Health business owners who are also making this transition.

She also discusses other areas of her business, including fostering creativity at her clinic, having a values-based approach to recruitment, and the importance of investing in the industry to create effective programs for new graduates. You’ll also hear her explain the wonderful Puberty Plus Program that provides support to young autistic, neurodiverse, and disabled people in their journey to learn more about puberty.

Topics covered on being in a director role, establishing an amazing team, and pushing creativity:

Her mindset shifting from clinician to CEO, aiming to be more of a figurehead, and navigating the massive learning curve.
What makes her team extra special, and having a values-based approach to recruitment.
How creativity shows up throughout her business, fostering creativity in the workplace, and having passion projects.

Resources Mentioned

Puberty Plus Program

Connect with Sarah Hausler

Visit Sarah’s Website
Follow Sarah on Instagram (@sarahhauslerwriter)
Follow Bloom Wellbeing on Instagram
Connect with Sarah on Facebook and Bloom Wellbeing on Facebook
Connect with Sarah on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Making the Big Shift & Fostering Creativity in the Workplace appeared first on Nacre Consulting.

If there was ever an unexpected page-turner of a book, it would have to be SYSTEMology by David Jenyns. He makes systems interesting and simplifies the complexities, which isn’t easy when talking about systems in the first place. If you’re a business owner feeling intimidated or overwhelmed by it all, then I can’t recommend this book enough.

David walks us through the story behind what inspired him to write the book, and you’ll also hear him discuss the 7 Stages of SYSTEMology.

You’ll also get some insight into myths debunked, where David reveals the truth behind systems and patterns he’s discovered since working with many business owners. Other great topics include why email is horrible for tasks, comparing SYSTEMology to other methodologies, and why systems are like business insurance.

Topics covered on getting excited about systems and debunking myths about systems:

Walking you through his book SYSTEMology, the 7 Stages of systems, and understanding the complexities.
Revealing the truth behind systems and patterns, comparing SYSTEMology to other methodologies, and why systems are like business insurance.

Resources Mentioned

https://www.systemology.com/
https://www.systemhub.com/
https://www.youtube.com/c/systemHUB/featured

Connect with David

Visit David’s Websites (SystemHUB – SYSTEMology – David Jenyns)
Follow David on Instagram (@davidjenyns)
Follow David on Twitter
Connect with David on Facebook
Connect with David on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rerun: The Value of Systems & How to Integrate Them appeared first on Nacre Consulting.

Cathy is back with another Solo Episode, but this time things are a little different. Listen in as she walks you through her current favourite books that will help inspire, motivate, and educate every Allied Health business owner at any point in their business journey.

Cathy shares a range of books that you can get your hands on, each one with its own impact on either your professional life, personal life, or even both. There are also plenty of topics to choose from, including leadership, technology, Aboriginal culture, and more.

Here is a full list of the books mentioned – check them out for yourself and listen to the episode for more of Cathy’s commentary on each book!

Is Technology Making Us Sick? – By Ian Douglas
Explores the impact of the increased use of technology in everyday life on society.
How to Bullet Plan: A Practical Guide – By Rachel Wilkerson Miller
Easy tips, setting up a gratitude list, a “new word list”, and recording your wins.
Land of All – By Sally Gabori
A collection of her artworks and some stories about her life.
The First Two Hours: Make Better Use of Your Most Valuable Time – By Donna McGeorge How to make the most of your day – two hours at a time.
The A-Z of Service Excellence – By Cate Schreck
Refreshing your customer service skills.
The Life Plan – By Shannah Kennedy
Living with purpose and achieving your life goals with a step-by-step strategy.
The Glucose Revolution – By Jessie Inchauspé Improving energy management and cognitive focus.
555 Powerful Questions for Coaching, Leading and Mentoring at Work – By Mauricio Vasquez
Helps you question yourself and dive deeper into your leadership skills.
Welcome to My Country
A wonderful book that recounts an Aboriginal community in Arnhem Land.
Women and Leadership: Real Lives, Real Lessons – By Julia Gillard and Ngozi Okonjo-Iweala
Includes facts and figures about women in leadership around the world, and challenging the findings.
Welcome to Country: A Travel Guide to Indigenous Australia – Marcia Langton
Covers the states, questions to ask, assumptions, profiles Indigenous storytellers and activists, and provides brief relevant histories that everyone should know about.
Atomic Habits: Tiny Changes, Remarkable Results – By James Clear Sustaining little changes that have a cumulative effect on how you live your life.

What have you been reading lately? Share your favourite reads in the comments!

Related Episodes

Episode 14: [Approaching Work & Life 2 Hours at a Time]

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Cathy’s Current Favourite Reads for Every Business Owner appeared first on Nacre Consulting.

Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones

Is Technology Making Us Sick?: A Primer for the 21st Century (The Big Idea Series)

Glucose Revolution: The Life-Changing Power of Balancing Your Blood Sugar

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Clinical Supervisor Natalie Jack joins the podcast for a wonderful discussion about her professional evolution, as well as the role of supervision in the Allied Health community as a whole. She speaks about her beginnings as a Musical Therapist, the value of good supervisions, clinical supervision as a new graduate, and mental health first aid training programs.

You’ll also hear Natalie share her thoughts on why the term “supervision” should be renamed, and a piece on ego and dependency between the supervisor and supervisee. Natalie also talks in-depth about her observations on wellness and mental health in the Allied Health industry, including empathy vs. compassion, burnout, and self-care.

Topics covered on looking at supervision differently, ego and dependency in the supervisor-supervisee relationship, and mental health:

Why supervision should be renamed to “supported reflective practice”, challenging and overcoming the assumption that supervisors should be older and more experienced, and resetting people’s expectations of supervision.
How to make sure the person being supervised doesn’t become dependent on the supervisor, being mindful and understanding, and always being open to learning something herself as a supervisor.
The differences between empathy and compassion, understanding empathy fatigue and burnout, facilitating the shift to committing to mental health and wellness, and rethinking self-care and how it’s becoming commercialised.

Connect with Natalie Jack

Visit Natalie’s Website
Find out more about Natalie’s Successful Supervision program here
Connect with Natalie on Facebook
Connect with Natalie on LinkedIn
Connect with Natalie on Instagram

Other resources mentioned:

Compassion training for Healthcare workers

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rethinking the Term “Supervision” and the Problem with Modern Views on Self-Care appeared first on Nacre Consulting.

This Solo Episode features Cathy as she shares her thoughts on how to build a successful Allied Heath team. It’s a question that often excites her, as it means the business is ready to grow and flourish.

You’ll hear as she discusses why the word “team” is preferred as opposed to “staff”, as well as the importance of investing your time in working with an HR professional to understand position descriptions and contracts. She also talks in-depth about independent contractors versus employees, including what you need to look out for – plus she covers a key piece on casual employees as well.

Topics covered on building a team and not staff, the model of engagement for recruitment, and getting HR advice:

Jeremy Streten’s helpful book The Business Legal Lifecycle (see link below), the differences between “staff” and “team”, and building a team on the admin front.
A VA as an alternative, and the key differences you need to know between independent contractors and employees.
Being HR smart, investing in time working with an HR professional, and investing in your leadership and management knowledge.

Resources Mentioned

Jeremy Stratten’s Book – The Business Legal Lifestyle: How to Successfully Navigate Your Way from Start Up to Success

Related Episodes

Episode 228: [Managing Fear and Legal Preparedness]

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rerun: Building an Allied Health Team appeared first on Nacre Consulting.

The Business Legal Lifecycle: How to Successfully Navigate Your Way from Start Up to Success

Starting One Stop Rehab in February 2022, Roxan Mina shares her journey as Head Physiotherapist and Practice Owner and the intricacies of running a start-up business. She discusses her key business learnings and highlights, including stepping out of her comfort zone, and the steep learning curve of financials and networking.

You’ll then hear Roxan talk about building relationships, how she manages her time, and learning how to set boundaries to make sure she spends time with loved ones. She also shares her experience migrating to Australia from Egypt as a teenager, learning to start from zero, working hard, and having equal opportunities.

Topics covered on business learnings and highlights, building relationships, and managing time:

Stepping out of her comfort zone to approach people, learning the intricacies of building the business, and getting through the steep learning curve around financials and networking.
Using previous experiences and observing other clinics to learn how to build relationships, and learning to be comfortable talking about herself.
Finding and allocating time to work on the business, setting boundaries, micro-planning, and reaching out to more people.

Connect with Roxan Mina

Visit Roxan’s Website
Follow Roxan and One Stop Rehab on Instagram (@roxanmina) (@onestoprehab)
Connect with Roxan on Facebook
Connect with Roxan on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Learning the Intricacies of Building an Allied Health Business appeared first on Nacre Consulting.

Carly Macleay – Team Leader, Occupational Therapist, and Rehab Case Manager at Wise OT Solutions – joins the PPMP Podcast to discuss her role and learnings. She shares the story of taking the leap with Liz Brownlee (Director at Wise OT Solutions), as well as trends she’s noticed about the landscape of the Allied Health industry across the years.

When it comes to her role as Team Leader, Carly chats about her three main focuses, formal training, and the importance of being values-driven. She also talks about the differences between leadership and management, as well as what her team has taught her across the years.

Topics covered on Carly’s role as a Team Leader, the differences between leadership and management, and learning from her team:

How genuinely caring for your team makes you a great leader, her three main focuses, formal training, and the importance of being a values-driven business.
How management is procedural and operational, modelling the basic skills from managing to become a better leader, and how leadership is about making things cohesive and creating harmony.
Learning from reviewing her team’s reports, being about to lead yourself before you lead others, learning to embrace everyone’s differences, and using the Wealth Dynamic Profiles to learn more about each other.

Related Episodes

Episode 42: [Managing an Occupational Therapy Business with Liz Brownlee]

Connect with Laura Simmons

Visit Wise OT Solutions’ Website
Follow Carly and Wise OT Solutions on Instagram (@carly_macleay) (@wiseotsolutions)
Connect with Carly on Facebook
Connect with Carly on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post The Differences Between Leadership & Management – Learnings from a Team Leader appeared first on Nacre Consulting.

Cathy is back for a solo episode on the podcast, where this time she’s covering the exciting upcoming Masterclass, the Onboarding Operation: Super Organised Onboarding for Sustained Success. She talks about wanting to open the onboarding door and taking a deep dive to help Allied Health business owners reconsider their onboarding strategies and make them stronger.

As being such a critical stage, it’s important for business owners to adapt to the ever-changing Allied Health industry. With the market becoming more sophisticated every year, people are expecting a more comprehensive and holistic start to working with you.

Sign up for the Onboarding Operation Masterclass now and position your business to establish strong employer or contractor retention!

Topics that will be covered in the Onboarding Operation Masterclass:

Using the ‘First 100 Days Curriculum’ concept.
Building a high-quality, consistent and repeatable onboarding strategy.
How to centralise onboarding information to streamline the process.
Systemising your onboarding experience to make a brilliant first impression.
Creating a process for the whole team to participate in onboarding.
The crucial role of communication in onboarding.
How to measure the effectiveness of your newly developed onboarding program.
& MUCH MORE!

Connect with Cathy Love

Visit Cathy’s Website
Follow Cathy on Instagram (@nacre_consulting)
Connect with Cathy on Facebook
Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post The Onboarding Operation Masterclass appeared first on Nacre Consulting.

CEO and Founding Director of Theratrak and OT extraordinaire Laura Simmons is back on the podcast once more. You’ll hear her share quite a few things about her business journey, including her business learnings.

We also chat about success factors for bringing new tech into your business, and what businesses who’ve successfully brought this tech into their own systems are doing well. Laura also discusses her experience winning a business award, the importance of gamification in Allied Health, and her team of champions and how they’re navigating working remotely on a global scale.

Topics covered on success factors for tech in Allied Health, business learnings, and working with a team of champions:

How businesses are embracing tech and transforming themselves, taking the time to learn tools and ask questions, and how Theratrak helps Allied Health businesses conduct business.
Business is forever changing and evolving, Laura’s favourite business model, and why there should be more business skills taught in OT courses.
Being in a global remote team, learning how to work and collaborate, and receiving a business award and recognising the role of her team.

Resources Mentioned

Business awards – recent Western Sydney Alumni Award for Innovation & Entrepreneurship: https://www.theratrak.co/blog/wsu-innovation-award

Connect with Laura Simmons

Visit Laura’s Website
Follow Laura on Instagram (@theratrak)
Connect with Laura on Facebook
Connect with Laura on LinkedIn
Follow Laura on Twitter

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Embracing Technology in Allied Health Businesses appeared first on Nacre Consulting.

This week’s rerun is a wonderful episode with Chantelle Robards – Allied Health Subject Matter Specialist at Ernst & Young Global Consulting Services – where she discussed several barriers that seemed to be preventing many Allied Health business owners from stepping outside their comfort zone and doing things differently.

We chat about the NDIS and its barriers, as well as the overall workforce including undergrad preparation, volume of students required to meet current needs, and the short and long-term impacts of more Allied Health professionals leaving the profession. You’ll also hear Chantelle’s thoughts on Allied Health Assistants (AHA’s) such as engaging in training, the commercial reality of making AHA’s work, and whether the NDIS will require for AHA’s to be qualified.

Topics covered on the NDIS, Allied Health workforce, and Allied Health Assistants:

The barriers of the NDIS that affect how business owners do business differently, and whether the NDIS will require AHA’s to be qualified.
Undergraduate preparation, the impacts of Allied Health Assistants (AHA’s) leaving the profession, and the volume of students required to meet current needs.
The importance of engaging in training for AHA’s, the commercial reality of making AHA’s work, and delegating and releasing work to AHA’s.

Resources Mentioned

Human Services Skills Organisation for information regarding engaging with RTO’s: https://hsso.org.au/
Allied Health Assistant Network Australia: https://www.ahana.com.au/
NDIS Quarterly Reports (NDIS Plan underspend): https://www.ndis.gov.au/about-us/publications/quarterly-reports
Care and Support Sector Community of Practice group: https://www.facebook.com/groups/1542425829307788

Connect with Chantelle Robards

Follow Chantelle on Instagram (@chantelle_robards)
Connect with Chantelle on LinkedIn
Email Chantelle Robards chantelle.robards@blcwprogram.com.au

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rerun: Barriers Preventing Allied Health Business Owners from Doing Things Differently appeared first on Nacre Consulting.

This week is a rerun of another great episode, this time around with Kate Hunter in Episode 229. Kate made her podcast debut in this episode, where she shares her experiences and insights while working at Cliniko.

You’ll hear Kate discuss how she got into working at Cliniko, where she interestingly started out as a photographer, as well as her insights into what it’s like working in a fully-remote team. She explains why Cliniko is more open than the average workplace, how they leverage their remoteness, and how the pandemic rapidly changed things for the company. Kate also shares the results of Cliniko’s Allied Health Survey, including key aspects she noticed.

Topics covered on rapid growth, working remotely, and Allied Health trends:

How the pandemic changed things and affected business growth, and why Cliniko is more open than the average workplace.
What it’s like working with a fully remote team, handling an ever-expanding team, and leveraging their remoteness to their advantage.
Kate’s key findings from the Cliniko survey, and the importance of making the results practical and easy to read.

Resources Mentioned

Survey results part 1: https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/
Survey results part 2: https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-2/

Connect with Cliniko and Kate

Visit Cliniko’s Website
Follow Kate on Twitter
Connect with Kate on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rerun: Rapid Growth, Working Remotely and Allied Health Trends appeared first on Nacre Consulting.

This week is a rerun of a popular episode with Sarah Teoh – Director of Look Who’s Talking. She discusses team spirit and culture, sharing advice on how to create a positive team energy, as well as how an increasing team impacts operations and culture.

Sarah then speaks in-depth about professional resilience, including why it’s one of the biggest missing skills in the Allied Health industry. You’ll also hear Sarah share her thoughts on what she thinks the Allied Health industry has not done well with retention, and ways to improve. Other topics include learning how to establish professional boundaries, investing in workplace culture, and her projections for the future of Allied Health.

Topics covered on team culture, professional resilience, and the Allied Health industry:

How to foster a positive team energy, the traits she looks for when hiring, and the importance of investing in workplace culture.
Questioning what you consider as professional resilience, establishing professional boundaries, and why it’s one of the biggest missing skills.
Maintaining a work-style and lifestyle flexibility, retention in the Allied Health industry, and her future projections.

Connect with Sarah Teoh

Visit Sarah’s Website
Follow Sarah on Instagram (@look_whos_talking_therapy)
Connect with Sarah on Facebook
Connect with Sarah on LinkedIn (Clinic LinkedIn)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Rerun: Fostering a Strong Team and Deconstructing Professional Resilience appeared first on Nacre Consulting.

Join me for a cup-of-coffee kind of chat with this week’s guest, Dr. Linda Wilson. She’s a Stress Management Specialist and Practice Director, but most of all, she’s simply an amazing woman. You’ll hear Dr. Linda share her journey from the very beginning on what led her to the stress-management space, before we take a deep dive into mental health, wellbeing and self-care for business owners.

Dr. Linda discusses the repercussions of the pandemic, looking after others whilst giving yourself the same attention and support, and biohacking your diet and mental health. She also shares her thoughts on Andrew Huberman’s research on gut health, and the translation of neuroscience to everyday life. There is an immense amount of golden nuggets in this conversation, and stay tuned to the end for her invaluable words of wisdom for all Allied Health business owners.

Topics covered on the repercussions of the pandemic, self-care, and biohacking and the role of dopamine:

Observations on how humans have traversed post-pandemic and functioned under pressure, being responsible for the emotional wellbeing of her team, and the challenges that have come from lack of availability of practitioners.
How she brings self-care and wellness to her team, being supportive and creating room to move, leading by example, redefining the term ‘work-life balance’, and why she prefers the term ‘mind-flow’ rather than ‘mindset’.
Hacking your diet to support cognitive clarity, energy, and sleep, dopamine and its importance in basic functioning, and the evolution of western science.

Connect with Dr. Linda Wilson

Visit Dr. Linda’s Website
Connect with Dr. Linda on Facebook
Follow Dr. Linda on Twitter
Follow Dr. Linda on Instagram (@drstressless)

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Mental Health, Wellness & Self-Care – How Business Owners Can Make a Change appeared first on Nacre Consulting.

Kaye Frankcom – Author, Business Coach, Mentor, Approved Supervisor for psychologists in private practice, joins the podcast to share her wisdom on navigating being a business owner.

You’ll hear Kaye discuss her beginnings, as well as her journey towards becoming a coach and mentor. Kaye then shares her thoughts on communication and being open as a business owner, key observations she’s made about private practice at the moment, plus her observations on the workforce as a whole.

Topics covered on importance of communication, key observations on private practice, and her findings about the workforce as a whole:

Not having barriers with your mindset, sharing and being open, and not being afraid to ask for help.
Why private practice is in a state of flux, not just thinking about what you want as a business owner, but also what’s required by clients and referrers, and questions about the NDIS.
Importance of treating the workforce we have properly, remembering that you’re the owner of your business, not just a “director”, why you need to plan to get what you want, and her concept of retirement.

Resources Mentioned

Kaye’s book Creating Impact: https://creatingimpact.com.au/

Connect with Kaye Frankcom

Visit Kaye’s Website
Connect with Kaye on LinkedIn
Follow Kaye on Instagram

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post The Importance of Having a Coach or Mentor as a Business Owner appeared first on Nacre Consulting.

Kerrie Canning, HR Specialist and Co-Founder and Director of HR Advice Online, tunes in for a packed podcast episode full of golden nuggets on HR that every allied health business owner needs to know.

You’ll hear Kerrie share her insights on HR and FairWork compliance, key issues surrounding the pandemic and post-COVID, the recruitment scene, what great resignation, quiet quitting and quiet firing look like. She also discusses onboarding and retention, being adaptable, and having resilience.

Topics covered on key issues post-pandemic, recruitment, resignation and retention, and find a balance for the director’s lifestyle:

Working from home, hybrid workplaces, having flexibility, and focusing on mental health.
Movement in the workforce, the importance of nurturing your new employees, what a great resignation looks like, and having necessary conversations for retention.
How she balances her lifestyle as a director, having a business that is scalable, sustainable, and saleable, and learning how to delegate.

Resources Mentioned

AHPA official HR partner https://ahpa.com.au/

Connect with Kerrie Canning

Visit Kerrie’s website
Like HR Advice Online on Facebook
Follow Kerrie on Twitter
Connect with Kerrie on LinkedIn

Connect with Nacre Consulting:

Join the Accelerator Mastermind
Complete the Allied Health Biz Quiz
Let’s connect on Instagram
Follow us on Facebook
Let’s connect on LinkedIn
Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

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Have you ever wished you could get a bird’s-eye perspective on the allied health industry as a whole? Do you think about whether other business owners and practitioners are experiencing the same challenges as you? Sometimes, getting a fresh perspective on things can open our minds and hearts to new possibilities, and help us form...

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“I’m too disorganised to get a VA.”

“I’m too busy.”

“Our business is too small.”

Any of these sound familiar?

Admin support for allied health businesses is one of the most vital parts of running a smooth, well-oiled machine. But funnily enough, it’s not always taken seriously by business owners – particularly those who are just starting out.

To give you a fresh perspective on just how important admin is to allied health, we’ve got Jenny Pither in the studio. As the Founder of Allied Health Admin Services (AHAS) – an award-winning business supporting allied health practitioners with all their admin needs – Jenny is here to shed light on the relationship between administration and allied health businesses.

Jenny shares a mountain of insights, including what she’s noticed on the NDIS front as NDIS specialists (spoiler alert: she’s leaning towards a complete overhaul), her experience with imposter syndrome, and why Insight Software is their preferred practice management platform at AHAS.

As well as these wonderful insights, this episode is worth a listen just for Jenny’s open and honest discussions on fears, what the next 12 months will bring for her business, stepping out of her comfort zone, and how she leads a hybrid team.

If there’s one thing you can get from this episode (on top of all the other golden nuggets of info), it’s that you should never be afraid to reach out for help.

You’ll never know just how much external support like AHAS can do for your business if you never take that step to reach out, and how much time you’ll regain for other things in your life.

What are you doing to streamline admin processes and make things easier for yourself and your team?

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Getting Organised to Expand Your Business appeared first on Nacre Consulting.

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It’s time to switch things up! This week’s episode is flipped on its head with an interview with Cathy Love. Nataleigh Elzein, our very own Marketing Coordinator at Nacre, is here to help you get to know a little more about Nacre’s Founding Director.

Nataleigh gets right into quizzing Cathy about her career journey, starting way-back-when as a kid when she would sell bookmarks, organise play shops, craft stalls, and pocket money negotiations. It’s clear that Cathy’s had that entrepreneurial zest well before she started her own business.

You’ll get some wonderful insights into Cathy’s life. Discussion points include where Cathy got her first crumb of inspiration, how she got into allied health, and key differences she found between running her own private practice and now Nacre Consulting. You’ll also hear insights into how she supports team members, three things that can help you get out of a rut, and what success looks like to her.

A running theme that certainly stands out in this episode is the notion of mentors, and extending on from that, never being afraid to get help from others no matter where you are in your career.

You’ll hear Cathy open up about her experience reaching out to mentors, as well as Nataleigh share how Cathy represents that mentor role for her own business ventures.

To finish it off, you won’t want to miss Cathy’s goals for 2022.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Business Journeys, Mentors & Learning Along the Way appeared first on Nacre Consulting.

Websites are homes of businesses online. And as we do in our real homes, we need to also secure our online homes. It’s one thing that we sometimes forget but is very important that we put time and effort into.

In this episode of the PPMP Podcast, Ingrid Moyle, the Founding Director of Heart Harmony Communications joins us to talk all about websites. This is a very interesting topic for allied health business owners as this is, more often than not, not in our zone of genius. So, we really need to be well informed about it so that we can make the right decisions for our online home and business moving forward.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

Episode highlights:

Ingrid’s work in the website world.
Examples of things that hackers do on websites.
The problem of websites not being updated.
Ten website unmentionables
GDPR and how is it relevant to securing websites.
The services they offer to allied health business owners to secure their websites.

Useful Links:

Updating Your WordPress Site

NDIS Support Worker Agency Manual

Heart Harmony Communications Website

Heart Harmony Communications Facebook

Heart Harmony Communications Twitter

Heart Harmony Communications LinkedIn

Heart Harmony Communications YouTube

The post Rerun: Ingrid Moyle Interview – Securing Your Online Home appeared first on Nacre Consulting.

Do you ever get the sinking feeling that so many other businesses around you are growing and growing? Like larger organisations are getting larger by the hour, and other private practices just keep popping up?

Behind the scenes here at Nacre, there has been quite a lot going on, but something that’s definitely stood out is the notion of how we can help Allied Health business owners track their progress – and it just so happens to be the topic for the latest PPMP episode.

For many business owners, this feeling of rising competitiveness can take a toll. But the key is to acknowledge that you can’t control how much others grow or flourish.

Learn to let that go. Instead, what you can control is setting your own targets. Measuring your own progress.

Think of Allied Health Businesses as a competitive sport. Or rather, as a solo sport. Think about how you’re competing on your own terms – competing against yourself.

What kinds of standards are you setting for yourself? What tools do you use? What questions do you ask yourself?

Every business on the planet should be embracing improvement, but not all of them know quite how.

That’s why we’ve created the Allied Health Biz Quiz. You’ll hear all the details in the latest episode, including why you should be completing the quiz, how to complete it, and how it will benefit you and your team.

So, stop waiting and watching on the sidelines, and get into the game.

The Allied Health Biz Quiz is all about helping you get what you want out of it so that the business works for you, not you working for the business.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

See omnystudio.com/listener for privacy information.

The post How Do You Measure Progress? The Allied Health Biz Quiz appeared first on Nacre Consulting.

When did you last look over your business website? Is it as up to date as it should be? Or could it really use some much-needed importance?

In this week’s episode, I’m sharing our experience creating a brand-new website for Nacre. It’s been a journey (to say the least), but I knew I had to share my tips and tricks to help all of you awesome people who want to revamp their website.

Think of your website like your online real estate. It’s quite literally your shopfront for people to discover what you do and what you’re all about.

Another way to think of it is like a garden. You could have all the bees and birds in the world exploring your garden, but if it’s not well maintained, they won’t stay there very long. Essentially, your website isn’t going to maintain itself. It needs just as much care and attention as you would put into your brick-and-mortar.

You’ll hear in this episode our experience with Webbies and their guidance, being prepared for a fair amount of mental work, why you shouldn’t compromise on headshots, the importance of your home page, and all about the draft phase of ‘change-your-mind phase’.

A new, updated website will not only look great, but it will essentially refresh and refine your brand. And when potential customers and clients explore it, they’ll take note of how much care you’re putting into your site.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post How a New Website Can Benefit Your Business appeared first on Nacre Consulting.

When I say, “Imposter Syndrome”, what is the first thing that comes to your mind?

This is such a fascinating subject, and one that I’m keen to bring to your business owner ears. Did you know that up to 70% of individuals have experienced imposter syndrome at some point in their lives?

Imposter syndrome can rear its ugly head in many ways. Those who feel this type of self-doubt often find it more difficult to accept their accomplishments. They also don’t feel deserving of accolades, whether that be personally or professionally.

It’s described as a psychological pattern of doubting, where success is attributed to luck…and luck alone.

Deep down, we all know that’s not the case. You’re hardworking, passionate, and have come so far no matter where you are in your journey. But imposter syndrome is very real, and there’s no point in trying to deny that it’s there. Learning to acknowledge those ugly imposter thoughts when they pop up in your mind is the first step to getting past this thinking pattern.

In this episode, I take a deep dive into this interesting phenomenon. You’ll hear me discuss common patterns to look out for (such as anxiety and repetitive thoughts), where and how it can start, and how to live with and manage imposter syndrome.

So, in what ways can you be taming your inner critic? And how can you be shining a light on your inner cheer squad as well? It’s time to reframe those thoughts and learn to curate your beliefs and language a little more strategically and assertively.

While exterior perceptions might view you as an overnight success, only you really know the blood, sweat and tears that have gone into the success that you are experiencing and have experienced.

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Exploring How to Overcome Imposter Syndrome appeared first on Nacre Consulting.

Everyday Independence is an allied health business that supports people with disability to reach their full potential and to enjoy an everyday life. They build on what is working and create changes in areas that are not by doing OT, physio and speech pathology.

In this episode of the Private Practice Made Perfect Podcast, the Everyday Independence team – Ingrid Cole, Mal Healey and Leanne Healey – share their experience on how using a social model of disability and becoming a people-centered practice has helped them improve their team, participants, and business.

Episode highlights:

The roles of Ingrid, Mal and Leanne in Everyday Independence.
What Everyday Independence is all about.
The locations where their services are offered.
Growth of Everyday Independence in the last 12 months.
The changes needed to deliver services to participants under the NDIS.
Where they got information on progressing towards a social model of disability.
Impressions and comments of therapists who have shifted from medical type practices to more contemporary and person-centered practices.
What a person-centered organisation looks like.
The employee value proposition of Everyday Independence.
Recruitment, workforce, and development training.
The good bits they love about the NDIS.
Challenges they have with the NDIS.
The future of the NDIS and Everyday Independence.
Career pathways in their organisation.
Sharing learnings through their business journey

Useful Links

Everyday Independence Website

Nacre Links:

Website

LinkedIn

Twitter

Facebook

Instagram

Pinterest

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Improving An Organization and Its Services Through A People-Centered Model appeared first on Nacre Consulting.

If there was ever a time to get out a pen and paper to jot some notes down, it’s right now. So before you keep reading or listening to this episode, get ready for some good old-fashioned note-taking.

There isn’t enough celebration going on. Even though 2021 has had its own challenges, I want you to think about how you acknowledge what you’ve achieved, and how you celebrate what you’ve achieved. Where do you dig and harvest inspiration? Are you building in enough time to ponder and actively reflect?

What will you be celebrating in 2021? Think about your small, medium, and large memories. Activate those memories and mine for those gold nuggets that were brought to us in 2021.
Next let’s think about the power of the pause. Often times, we have to schedule our pauses. When do you build in a pause across the day? Sometimes you have to stop in order to start again.
Across the last 12 months, who are the people, events, places that have inspired you? Identify those sources of inspiration.
Now let’s check in on the events that have activated you. Whether that be international, national, local – what has motivated you?
We also consider any places that energise. Where do you go to feel refreshed and revitalised?
Another important element is about capturing powerful insights. Whether they’re positive, negative, or interesting. What have been your biggest personal insights, triumphs, learnings, or learnings that you’ve had across this year? What have been your steepest business learnings this year? In what ways have you contributed to your local community?
Lastly, let’s celebrate remarkable impact. How have you had a positive impact on those around you this year?

Kudos to each and every one of you for all the hard work you’ve put in this year. Let’s see what 2022 has in store. By my calculations, the best is yet to come.

“Celebrate what you want to see more of.”

Subscribe here: Apple Podcast, Stitcher, Subscribe on Android, Player.fm, RSS, Spotify

The post Your Top 10 Magic Moments in 2021 appeared first on Nacre Consulting.

What have you learned about leadership in the time you’ve been a business owner? How has your leadership style changed since you first began?

This week, Caitline Breheny joins me on the podcast for an in-depth episode on leadership, among other gold nugget topics.

From leading self-first, to organisational whiplash, Caitlin takes us along her journey discovering her own leadership style and adapting to leading a large team.

As you’ll hear in the episode, Caitlin opens up about learning from her mistakes, and enrolling in leadership training in order to truly know herself and lead others. It’s certainly an eye-opener in terms of understanding what drives you, your values, and your vision.

She describes loving the chaos and fast-pace of it all, but acknowledging the importance of giving yourself permission to pull back when things were taking their toll. For her, it’s been a case of learning to delegate. As an allied health business owner, it’s important to remember that you’re not going to do it all.

Do you know when it’s time to pull back in order to maintain a sustainable business?

Caitlin also discusses business sustainability, and the value of being an NDIA registered provider. You’ll also get an insight into her thoughts on organisational whiplash, the implications of delivering services in a remote environment, and the amazing team growth she’s had in just a few years.

The post Leading Self-First & Business Sustainability appeared first on Nacre Consulting.

It’s a topic with some of the highest volume of questions I receive, and it’s certainly a hot conversation at the moment amongst our clients. But have you thought about your approach?

I’m talking about career opportunities.

“How do I sort out salaries across my team?” “How do I get clear on what I can offer?” “How do I get these people into some sort of career system?”

Sound familiar? If so, you won’t want to miss the latest PPMP episode.

It’s a solo episode where I’m diving into how you can get organised when developing career opportunities for clinicians. (Spoiler alert: It’s more than a series of sticky notes on the wall.)

Many allied health business owners are wanting to build that dream team. They want to keep people for the right reasons and the right roles.

Developing career opportunities is complex and requires considerable guidance and planning. But it does all start back at the basics, which I cover in the episode.

Tension arises for business owners when they pay people in an unstructured way, with various roles and responsibilities, and vague position descriptions.

Listen to the episode for my insights on how to approach your organisation chart (current and future), referencing the Award, and working through core duties, measurable performance KPI’s, and more.

Without great coaching and business mentoring, you don’t know what you don’t know. And in that case, you don’t always know what a sophisticated, effective career framework looks like.

Yes, it can be complex, but it does really make a difference when you organise and get clear on career opportunities that you can offer.

The post Getting Clear on Developing Career Opportunities for Your Clinicians appeared first on Nacre Consulting.

Many allied health professionals don’t know about this secret resource..but I’m pleased to say that it is now the prime focus for this week’s new PPMP episode.

Ben Turnbull is my special guest this time around. He is a committee member of the Allied Health Assistant Network Australia (A.H.A.N.A for short), which is that secret resource I’m so excited to share with you all.

A.H.A.N.A is a national network for Allied Health Assistants (AHAs). It is designed to support them to improve the output, quality, and efficiency of allied health professionals, and services provided publicly and privately.

Being an AHA is an old, established profession, but it is still finding its feet. It’s certainly an exciting career pathway for many people, which is why A.H.A.N.A is such an important platform to help connect AHA’s with relevant resources and information.

This then helps them work independently or with an allied health professional, who can then connect with A.H.A.N.A, so they can assist them to better support AHA’s in their workplace.

We cover a vast amount of territory on the AHA topic. You’ll hear Ben’s thoughts on where it’s going as a profession, current latest-and-greatest formal training and whether it’s changing, the differences between a support worker and AHA, and trends that Ben is seeing about AHA’s going off alone and setting up their own businesses.

We also discuss the changes Ben has seen in the last five years, as well as his visions for where the A.H.A.N.A network is going in the future.

If you are hesitant about AHA’s and their role, listen to the episode to hear Ben break down any common pain points. You also don’t want to miss his pro-tips on where to find AHA’s and recruit them.

Head to the website to explore more about A.H.A.N.A, including a job opportunity section.

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The post Better Understanding The Role of Allied Health Assistants appeared first on Nacre Consulting.

Joining me this episode is none other than one of my favourite leadership experts, Jan Terkelsen. Jan is one-half of an unstoppable team with her twin sister Michelle, who unfortunately couldn’t make it this episode, and they are both Directors of People Leaders.

People Leaders is a leadership development company that runs leadership development programs for companies of all sizes.

This episode is a goldmine for all-things leadership.

We start off by discussing the two fundamental components of leadership, where part of that is understanding what type of ‘leadership shadow’ you cast as a business owner.

Listen to the episode as Jan explores all four essential elements of this concept.

Other gold-plated subjects we cover include leadership elements that business owners have required to navigate the pandemic, how to build blue-sky-thinking-time into your busy day, setting a culture of feedback, and having difficult and necessary conversations.

If there’s anything you can take away from this jam-packed episode, it’s understanding the importance of facilitating an environment where others are invited to give feedback, have the capacity to lead themselves, and are supplied the tools and resources to do so.

As leaders, it’s up to us to be creating that safe space.

Trusted relationships should be able to grow, clear goals and roles should be set, and robust processes should be in place. As leaders, we must remember that everyone is here to do their best.

So, what type of leadership shadow do you cast? How can you work on that?

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The post What Leadership Shadow Do You Cast? appeared first on Nacre Consulting.

What is your relationship with LinkedIn? How do you utilise the platform?

This week’s PPMP episode is an exciting one as I speak with Adam Houlahan – LinkedIn Expert at Prominence Global and Author of three Amazon Best Selling books on the subject.

Prominence Global is one of the world’s leading LinkedIn personal branding agencies supporting the world’s scaling entrepreneurs to become prominent and highly influential in their industry.

Our conversation stretches far and wide on everything to do with the world of LinkedIn. We discuss how it has changed how we use content, why having a content strategy helps, typical misconceptions, and mistakes people make and how to avoid them.

Did you also realise how valuable LinkedIn is in the recruitment process? Adam explores recruitment and the importance of amplifying your personal authority and brand.

After hearing our conversation, you’ll probably wonder why you ever held back in the first place. If you never even attempted something because of fear or reservation, Adam has the perfect answer: “Done is better than perfect.”

Just get started.

If you never take that first step, how will you ever know the possibilities on the other side?

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The post Is Your LinkedIn Optimised? Understanding the Value of LinkedIn appeared first on Nacre Consulting.