In this episode of the B2B Leadership podcast, I spoke with Joseph Schmitt, Vice President of Customer Success at UpKeep Maintenance Management.

Podcast highlights:

0:21 - Joe’s background - Joe explains his role at UpKeep Maintenance Management.

2:08 - First leadership position - What led to Joe’s promotion into a leadership position?

4:05 - A well-oiled leadership machine - What is a leadership environment like when everything is already dialed in?

7:26 - Key foundational principles - Joe looks to bring these key principles to an organization.

9:52 - Quantitative and qualitative measures - What qualitative measures are being looked at from a leadership perspective?

12:50 - Unified expectations - Do a team's expectations evolve over time or are they standard guardrails of how to operate?

17:06 - Mindset shift - How did going from an individual contributor to a leader change Joe’s perspective?

20:44 - Autonomy versus neglect - How do you strike a balance in this area?

27:09 - Joe’s advice to himself - What advice would Joe give his younger self?

Connect with Joe Schmitt: https://www.linkedin.com/in/josephschmitt/

Learn more about UpKeep Maintenance Management at https://www.upkeep.com/

Learn more about your own leadership style at:

https://www.30dayleadership.com/

This episode is brought to you by the B2B Leaders Academy The cost of not consistently developing your leadership skills is enormous. At the B2B Leaders Academy you can gain access to monthly leadership training and live coaching. Being a great leader isn't hard, you just need a guide and the right set of tools. Head on over to b2bleadersacademy.com and become the leader you have always wanted to be.