In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Chad Estes, VP Customer Success at SaaSOptics & Chargify.

Podcast highlights:

0:20 - Chad's background - Chad explains his role at SaaSOptics.

2:22 - Chad's first leadership position - He was in B2B SaaS before it was called SaaS.

5:02 - Shifting to a new department - How did Chad pivot from product management to services?

6:30 - Chad's second hire - It ended up teaching him a very important lesson.

10:02 - New, improved framework - Chad shares how previous failures helped shape new ideas.

13:54 - Lessons learned in a VP role - New leadership being brought in played a role in these lessons.

19:00 - New, unexpected leadership - What did Chad learn from his previous situation, suddenly dealing with his new leadership role?

24:52 - Navigating two merging companies - What key leadership traits are important for dealing with two different companies that come together?

28:40 - Chad's advice to himself - What advice would Chad give his younger self?

Connect with Chad Estes: https://www.linkedin.com/in/chadestes75/

Learn more about SaaSOptics at https://saasoptics.com/

Learn more about your own leadership style at:

https://www.30dayleadership.com/

This episode is brought to you by the B2B Leaders Academy The cost of not consistently developing your leadership skills is enormous. At the B2B Leaders Academy you can gain access to monthly leadership training and live coaching. Being a great leader isn't hard, you just need a guide and the right set of tools. Head on over to b2bleadersacademy.com and become the leader you have always wanted to be.