Amazon’s new communication guidelines for buyer-seller messages into full effect on November 6th! ⏰ Get ready for these changes with an overview on seller requirements for indirect and direct communication with customers. Messaging is CRUCIAL for keeping correspondence with third-party buyers and improving customer experiences. 💳

From order status messages to product review requests, communication ensures you provide the BEST costumer service along with your products. 😊👍

Nicolas goes over all the updates you need to know to be a proactive seller and gain helpful feedback from reviews. Keep those customers HAPPY! 🙏🙏🙏

Topics include:

• How to use permitted and proactive permitted messages to your advantage 💬 • New rules and things to avoid when talking to your buyers ⛔️ • Return/related messages • Non-permitted messages ❌ • Styling guidelines 📝 • Other mandates and recommendations for using Amazon’s messaging service 📨

Featuring: - Nicolas Martinez, Senior Marketing Strategist

Official Updated Communication Guidelines from Amazon: https://m.media-amazon.com/images/G/01/rainier/help/legal/Communication_Guidelines_English_US_090820.pdf