For the past six months, Now Brands Talk hosts Ruth Zive and Perri Chaikof have conducted interviews with CX and marketing leaders to discover what can be done to bridge the brand interaction gap. One thing they always asked the guests is to share their best and worst brand interactions.

For our first milestone episode, Ruth Zive and Perri investigate the common themes that have emerged in both the “best” and “worst” categories. 

Join us as we discuss:

• Our biggest takeaways from the interviews so far
• The common trends for best and worst brand interactions
• What this all means for how your brand interacts

To hear this interview and many more like it, subscribe on Apple Podcasts, Spotify, or our website or search for Now Brands Talk in your favorite podcast player.