Silas Freitas is the Dispatch Manager for FreightWorks and spends each day coordinating, supporting, and leading the company’s vibrant team of Driver Managers. The ecosystem of trucking and logistics is ever-changing and sometimes chaotic. Keeping a focus on driver safety, customer satisfaction with an unshakable commitment to improving is a tall order. But...in this episode, we’ll hear from an energetically committed front-line transportation manager how real solutions improbably emerge from seemingly impossible challenges. Listen and learn!