Customers rate your business based on the experience as a whole, so what can we do on the phone to help prepare them for a top-notch experience when they get to our place of business? In this quick podcast I will discuss what happened to me, how it changed my opinion of the business and what they could've done better to get that 5 star review from me.

Music by Bensound.com

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This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app