When is the right time to end a relationship with a client and make sure that you move on from them? So there are times when it is a good idea, but we’re going to kind of discuss the pros and the cons of it of when to throw in the towel. We’re going to talk about how many more deals would you close if you didn’t do that? Because I think that’s really an important thing to kind of understand. And when is it the right time, maybe to refer it to somebody else in the office, right?
Instead, because maybe it’s just a personality thing and we need to get to what is the real issue or ask for assistance. You can also ask someone to come in and kind of help you. If you if you have someone that’s super time consuming and needs a little extra hand-holding and care, you don’t want to terminate the relationship with them because of it. You want to help them.
So sometimes you need to ask for more help and we’re all willing. That’s what I love about us. We’re all willing to help one another, and we have some systems in place to be able to do so.
So don’t just throw in the towel. You know, I look at it as if someone is asking you to do something that is questionable or unethical or illegal. Obviously, that’s that’s easy. You you’re not going to do that.
Well, they might not know that that’s actually the case, right? So you. Sure.
But if it continues, then I think that’s a time, you know, I think several of you.
I mean, if you’re unsafe, if they’re, you know, there’s illegal things. If the person simply can’t buy a home because they won’t qualify, they don’t have the funds or anything like that, then those are really great times to do it.
But you know, if you do your following your process and prequalify them and do the proper steps, then that shouldn’t.
Yeah, they don’t even become a good client.
No. Then you, you put them on a different path. Stay in touch with them until they can be on the road to home ownership.
But you know, what I’ve seen is that over time, so this is kind of my stance on it is you always want to move on to the next client because it always seems like the grass is greener on the other side. And I’ve invested all this time and then like, I whatever, right?
You can feel all these things deep down about it. But over time, I’m on the other side and I hear when the agents are calling Shana or calling Stacy. And I understand that, you know, when they they’re battling through these things and are like, should I?
And what I kind of looked at is I looked at people’s numbers last year and how they did for the year. And then I look back and I’m like, Well, that agent, you know, would have wanted to and had discussions about throwing in the towel or moving on from clients this many times. Right?
That I’m too busy to take one more or I can’t whatever those things are. And then all of a sudden, what happens is you look at the numbers and it’s like, Well, you want to throw in the towel on this person, on this person and on this person. And they weren’t easy and they get that.
You didn’t want to take one more here, but you did and you worked it in, and it really would have been easy to go on vacation and not do this extra one. And then all of a sudden you add it up and it’s like, Whoa, that was five or six extra transactions, and it was potentially 20 percent of your income or 30 percent of your income.
It just really depends on what it is and like ends up that, Oh, I got I did get a referral from this person, and all of a sudden you’re like, Whoa, that’s a big number.
Just because someone needs the extra time doesn’t mean that you want to give them less of your expertise. I guess if that if that makes sense. So that’s where I was saying, maybe you need to bring somebody else in to kind of help them. Maybe they are, you know, I don’t want to use the word needy, but you know, I don’t know of another term. I can’t think of another term.
But if they are needy, then maybe you need to bring somebody in to help them, right?
Send in a voice message: https://anchor.fm/realestatenewstv/message