This week we welcome Jessica Knott back to MentorCore. Jess is the UX and DesignOps Manager at Gravity Works (https://www.gravityworksdesign.com). It should then be no surprise that we talk a lot about design thinking and user experience in our chat. How we should think about UX as it relates to security, privacy and compliance Connecting needs with the delivery of a good user experience The power of a company that thinks about working across internal boundaries and doing the right thing for clients Ways to better understand what customers actually need Wellness and hard work: cam they coexist? Along with the most valuable advice Jess has gotten from a mentor since our last conversation with her in 2021. Join our Slack community - https://bit.ly/mentorcoreslack. It's free and open to all those in the security, compliance and risk fields, or those looking to become part of the community! We also have a video channel on YouTube that airs the "with pictures" edition of the podcast. Please head over to [https://bit.ly/mcoreyoutube] and watch, subscribe and "like" the episodes. Thanks for Listening! Special Guest: Jessica Knott.