Guest speaker: Brian Power, Crime Training Manager, British Transport Police
Brian Power shares his knowledge gained from over 40 years' experience as a specialist training manager working for the British transport police and how he dealt with dramatic crisis events impacting lives and individuals and those responding to the incidents.
02:14 What are the differences between loss, trauma and crisis?
04:00 What are the key recommendations that you would give to organisations on how they can be better prepared and making their teams more capable of handling traumatic crisis events?
5:45 What would you recommend being the most important aspect to consider for those responders when having to relay such tragic news?
08:40 Do you have any examples of perhaps some very well executive or perhaps some very poor executive communication in any of the work you have been?
12:10 What have you learned in your profession that you may have adopted in your own business life or perhaps in your own personal life?