Greg Birch from advantage one brokers talks about Customer Experience.

He talks about 1st Phorm, Many books including the Purple Cow, They ask you answer, 75Hard. 

If you want to connect with Greg

https://www.facebook.com/profile.php?id=100007233527964

You Tube Channel

https://www.youtube.com/c/AdvantageOneBrokers

If you want to hear our other episodes

https://benjamindelgrosso.com/podcast/