Brooke doesn't understand social media. If it isn't obvious enough from the episode title, she's lost, bamboozled, confused, flabbergasted. Social media is so multifaceted a concept that she, a newbie to the scene, is still trying to figure out. Its positive and negative and ambiguous implications mean that everyone's experience is a necessary continuum — not a b&w dichotomy. Maybe you can find some comfort in this episode. <3