Business is about belonging, and identity is a critical aspect of belonging. As you work to build an inclusive brand, it’s essential to think carefully about identity and what types of categorizations are necessary. As we dive into this complex topic, I’ll go over challenges, real-world examples and strategies to help you approach your customer’s various identities.

Identity matters. Don't take shortcuts with it! The people you serve will reward you when you take the time to get it right.

This episode will also cover:

• Common questions including the difference between ethnicity and race
• The various challenges that can arise when categorizing groups of consumers
• How categorizations and the data associated with them can help companies identify equity concerns and gaps

Interested in building your inclusive brand with me?

• My new course Representation Bootcamp and my new and improved Brand Academy are coming your way very soon. Join my mailing list for updates

Want to know when they launch and get other insider benefits?

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