Timestamps:
00:00 - Introduction
01:18 - How e-commerce began? And how is it evolving nowadays? The e-commerce sector has grown exponentially within the last decade; where is this going? And what is the business viewpoint regarding the mounting challenges of the e-commerce business?
04:00 - Many e-commerce professionals are facing the challenge of meeting the expected revenue in a very overcrowded e-commerce space. What can be the best approach to overcome this challenge?
06:50 - how can we define principles like customer intimacy, precision execution, growth intelligence? And how can they help overcome the over-challenging trends of e-commerce nowadays?
In this episode, Rohit Arora, founder and CEO of Mavenwit, hosts Eduardo Salvo, the partnership manager at SALESmanago. They discuss the growing challenges of the overcrowded e-commerce space, and how e-commerce businesses can navigate their way through. Eduardo explains SALESmanago’s lean way to help businesses overcome growing e-commerce challenges such as hyper aggressive competition strategies, customer experience complexities, abundance of e-commerce channels, etc. Eduardo defines the best strategy as one based on three main principles; customer intimacy, precision execution and growth intelligence.
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