When you make a mistake as a manager, that provides a unique opportunity for your staff to feel a certain pleasure from your mistake. As it turns out, the Germans have a word for this type of pleasure, and there’s a whole psychological need we have as humans to seek out any opportunity to feel superior to our own superiors. In this episode, I'll discuss: The German word that captures the joy from other people's misfortune Why your staff are actually biologically driven to feel superior to you 5 cognitive distortions that taint your staff's view of your mistakes How "cancel culture" also targets corporate managers How to deal with your mistakes when they happen

Links Follow on Twitter: https://twitter.com/TheManagerCode (@TheManagerCode) Website: https://www.themanagercode.com/ (TheManagerCode.com) Support: https://www.themanagercode.com/support (https://www.themanagercode.com/support) Email: themanagercode@gmail.com Referenced Resources Book - https://amzn.to/3p5pbn9 (The Personal MBA) by Josh Kaufman Book - https://amzn.to/3MtZNBx (The Joy of Pain) by Richard Smith Article - https://www.prdaily.com/6-crucial-parts-of-a-pr-apology/ (6 Crucial Parts of a PR Apology) by Ray Hennessey Article - https://www.simplypsychology.org/maslow.html (Maslow's Hierarchy of Needs) by Dr. Saul McLeod (Book references include affiliate links.)