MUSE Views: Recent Episodes
MUSE International
This is MUSE Views, the podcast for the MUSE community, about the MUSE community. MUSE is a non-profit education and networking group for users of the MEDITECH electronic health record system. Here on our podcast we chat with healthcare IT folks about ideas, opportunities, strategies, and solutions to improve work/life experiences and share views you can use! Tune in to hear stories from a variety of disciplines and perspectives - and gain real world knowledge you can apply in yours!
In this episode, Samantha shares her journey from bedside nursing to a leadership role in informatics, offering insight into her current team and organization. She reflects on her recent experience attending and presenting at the Inspire Conference regarding her innovative approach to team education.
She explains the motivation behind launching a “Back to Basics” initiative – focusing on foundational training to strengthen clinical and technical understanding among staff. Samantha introduces The HUB, a creative on-unit training method that delivers short, informal educational sessions directly to users in their workflow.
She also explores how her team is using social media as an unconventional but effective channel for staff education and engagement at Halton. Recognizing provider demand for more advanced training, Samantha shares plans to expand a successful internal “Masters” program – initially designed for providers – to include nursing staff as well. She emphasizes the importance of tracking progress through surveys and real-time feedback to ensure training methods remain relevant and effective.
The episode concludes with Samantha offering practical advice for organizations just beginning their informatics and education journey.
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Mentioned in this episode:
Halton Healthcare
Presentation from Inspire (Behind Paywall): https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-115-monthly-informat?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments
Talk: The science of conversation and the art of being ourselves
In this episode, Whitney returns to share updates following her recent presentations at the MUSE Inspire Conference. Whitney begins by outlining the current state of the EHR system at Citizens and their role as an early adopter of the MEDITECH Cloud Portal. She provides a detailed look into the implementation of the Current Stay Dashboard, highlighting the planning process, stakeholder engagement, and phased rollout strategy. Notably, she discusses the inclusion of their patient committee in early adoption, underscoring a strong commitment to patient-centered care. Whitney walks through the features of the dashboard, emphasizing its impact on transparency and patient safety. She shares a compelling real-world example in which a patient safety concern was identified and addressed by a family member using the dashboard, showcasing its practical benefits. User feedback has been overwhelmingly positive, and Whitney highlights other valuable cloud portal features such as surgery dashboard visibility and appointment rescheduling capabilities. The conversation concludes with Whitney expressing excitement about the upcoming Priority Pack release.
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Mentioned in this episode:
Muse Views Episode 50 - https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/ep/c4a1fff2-5e7f-420b-8e10-f6c7abc95154
Recent inspire presentation (behind paywall): MUSE Patient Engagement Presentation May 2025 and PowerPoint Presentation
Citizens Memorial | CMH Medical Clinics & Hospital |Bolivar, MO
In this interview, Holly provides an overview of Bingham’s impressive achievements as a small critical access hospital, highlighting key team efforts, service statistics, and the innovative strategies they employ to deliver high-quality care. She emphasizes the organization’s effective use of MEDITECH tools – including Care Compass, Registries, and Patient Connect – to enhance patient engagement, streamline care management, and improve staff efficiency. Tim reflects on his career at MEDITECH, and shares insights into the growing adoption of the MaaS solution. He underscores the value of MEDITECH’s new portal tools in enabling patients to take a more active role in their care. The conversation further explores how Bingham leverages these technologies to drive measurable outcomes. Holly explains how utilizing registries and chronic care management programs has not only improved patient outcomes, but also increased reimbursements and funded new initiatives. She shares real-world success stories to illustrate the impact. TJ closes the discussion by inviting the guests to share innovative use cases of registries from Bingham and other MEDITECH clients.
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Mentioned In this episode:
We Take Quality to the Next Level | Bingham Healthcare
MEDITECH as a Service (MaaS) | MEDITECH
Tim’s Inspire Presentation (behind paywall): https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-165-optimizing-medit?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments
Holly’s Inspire presentation (behind paywall): https://www.museweb.org/2025inspireconference/viewdocument/pending-ai-124-leveraging-patie?CommunityKey=ea7c37b8-cfa7-46bb-b3bf-0192e4125d10&tab=librarydocuments
We open with a discussion of the recent MUSE Inspire conference and MEDITECH’s participation – and the value they realized from attending. Rachel talks about her keynote presentation – co-presented with Shannon Connell, Vice President of Customer Experience at MEDITECH – regarding MEDITECH initiatives on both the customer experience side and the technical side with Expanse. We learn about MEDITECH’s data exchange initiatives and the Traverse exchange tool, and the numerous key enhancements slated for the future, especially related to AI and vendor integration. Rachel provides an exciting promotion of the upcoming MEDITECH LIVE event!
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Featured in this episode:
MEDITECH LIVE 25 | MEDITECH
Keynote - 2025 Inspire Conference – behind paywall
MEDITECH Blog | Rachel Wilkes, Director, Marketing, MEDITECH
Anne Marie talks about how her own IT leadership experiences led to the development of a bootcamp process with MUSE for the MUSE community leaders and those wanting to move into leadership. We learn about the bootcamp program with advice to help leaders ensure their “house was in order”, and how they need the right team working together before they can deliver a quality product. It is important to have IT at the decision-making table and to demonstrate the value of the RIO. Anne Marie shares that the collaboration portion of the boot camp was really impressive, and plans for future of the bootcamp offerings via MUSE. She also acknowledges Joel Benware’s (Acmeware) significant role in developing the bootcamp. Hear Anne Marie’s assessment of the recent MUSE Inspire Conference – and a promotion of a beneficial future MUSE event, Executive Institute.
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Featured in this episode:
Anne Marie Herrera - LinkedIn
In her role, Shannon Connell oversees the implementation and service of MEDITECH's licensed customers, as well as the company's legal department, quality system for our internal processes, and medical devices.
Overseeing governance coupled with her customer experience responsibilities, uniquely equipped her to support MEDITECH customers and ensure their success from contracting through implementation, and beyond. Shannon tells us about her interesting path from biology major to law school, and then how she applies her law degree at MEDITECH – and how her long tenure with the company has afforded her great opportunities to interact with customers in meaningful ways. We discuss the ever-changing regulatory requirements, interoperability, implementations, and establishing best practices.
MEDITECH is concentrating on optimization and ensuring customers garner full value from the system, under the driving motto “what does good look like?” Shannon also talks about MEDITECH Circle and how she feels it will be very beneficial to customers as the functionality of the tool continues to grow with the addition of AI tools to enhance analytics.
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Featured in this episode:
Shannon Connell | MEDITECH
Event Archive - MUSE Community – Meditech Circle Webinar
Amazon.com: James: A Novel: 9780385550369: Everett, Percival: Books – James Percival Everett
With over 20 years of healthcare experience, Dr. Ahmed most recently served a Global CMIO for The Aga Khan University (AKU) in Pakistan and its global network of hospitals. Additionally, he has served over two dozen healthcare systems as a Physician Executive Consultant to develop effective multidisciplinary governance strategies for successful deployment of electronic health record systems.
We learn about Dr. Ahmed’s journey to IT and transition to the study of medicine. He explains how he came to work at the Valley Health system as their CMIO. We discuss Valley Health’s EHR selection project and how they are working on the governance of proper usage of AI. We learn about his “same, but different” philosophy: How training, navigation, governance, etc. can be challenging and burdensome to standardize. Is technology solving or contributing to burnout?
Firstly, we hear about the success of the recent MEDITECH Live event and then we learn about MEDITECH’s Traverse Exchange network, both an overview and the high-level goals of the project. The group discusses how this new tool uses industry standards to exchange data across different organizations even if they are on different EHR systems. Traverse Exchange was first launched in Canada, and what MEDITECH learned there has been applied to the U.S. market. MEDITECH is offering the tool initially to customers that have already integrated with CommonWell, and then moving to new implementations and other eligible customers. The end goal is to get all MEDITECH customers on this network so that the data benefits all facilities. Traverse Exchange can be coupled with other tools, like Search and Summarization, to greatly expands the capabilities and to help providers lessen their burden.
Mentioned in this episode:
MEDITECH introduces Traverse Exchange interoperability network for U.S. Market | MEDITECH – Traverse exchange article
Traverse Exchange Canada | MEDITECH – Traverse exchange Canada
6 Takeaways from MEDITECH LIVE 2024 – Meditech Live
Whitney has worked at CMH as a Systems Analyst for seven years supporting registration, authorization and referral management, community wide scheduling, and patient portal. Learn about Citizens Memorial Hospital and the IT team. Whitney shares how an initiative that came out of a task force put her on the path of optimizing the patient portal for self-scheduling. We discuss some of the general initiatives, and then specifically about project to implement self-scheduling for mammography patients. Learn the details of the build, working with the mammography team, and ensuring safeguards were employed – plus, hear the positive responses from those involved.
Rick provides an overview the facility and EHR environment – and highlights the uniqueness of a children’s hospital. Amy shares her career path from bedside pediatric nursing to IT, and ultimately a clinical manager. Caron outlines the current projects at the hospital including MEDITECH’s Expanse Cam, Expanse Now, and High Availability Snapshot. Learn about the collaboration between East Tennessee Children’s Hospital and Alder Hey Children’s Hospital, based in Liverpool. Users from the two distinguished facilities meet regularly to share, learn and, sometimes, commiserate. Hear how the relationship has been mutually beneficial, and reinforces the value of organization like MUSE.
Learn about Randy’s career path, and his facility and the IT team. Christina discusses her work with the Mile Bluff site. Together they highlight MEDITECH’s new AI-powered Expanse search and summarization capabilities powered by Google Health. Randy shares how the search and summarization tool is being used at Mile Bluff to combat provider burn out and improve efficiency. Hear his specific recent example of how it helped a patient regarding a DVT and medication issue. Christine discusses the future of the Google-powered search and summarization tool. Learn what is Randy doing with the time he has saved!
Peter won the International Education Exchange (IEE) contest with his presentation at the 2023 MUN conference in Liverpool, UK which earned him a trip to present at the 2024 MUSE Inspire Conference in Denver, CO. Peter shares information about his unique organization in Liverpool and how his nursing background led him into the world of IT. We learn about the IEE contest journey and his impressions of the recent MUSE Inspire conference. He notes the great networking opportunities with both Facility and Commercial members. We delve into the content of his winning presentation including how the innovation team at Alder Hey worked to build a portal for patients. He explains the innovative panel built in the HER to record likes and dislikes, so that the care team can provide a unique care experience for their patients. Peter shares a great relationship he has established with East Tennessee Children’s Hospital via the MUSE community and notes how helpful they were during his implementation. What does Peter enjoy playing on the weekends? (Think UK sport!)
Mentioned in this episode:
Alder Hey Children's Hospital Trust2024 Physician Advisory Committee Meeting | MEDITECH
Alder Hey Innovation - Alder Hey Children's Hospital Trust
MUN Conference 2024 - MUN - MEDITECH Users Network
East Tennessee Children's Hospital | Knoxville, TN (etch.com)
Link to Peter’s presentation https://www.museweb.org/2024inspireconference/viewdocument/181-how-to-keep-pace-with-patient?CommunityKey=2232cf79-3e33-45fe-a0b7-018b72ab63b7&tab=librarydocuments
MUSE Champions help the MUSE online community and social media platforms thrive as relevant resources for the MEDITECH community, and work to attract more MUSE users. Learn about each Champion, why they joined, and about their responsibilities and outlooks.
Mentioned in this episode:
MUSE Champion Program - MUSE Community (museweb.org)Empower (acmeware.com)
Joel discusses the transition from a community hospital CIO to President of a vendor company, and what makes Acmeware special.
He tells us about Acmeware’s Empower platform that uses power BI to provide data management across an organization, and how Acmeware is utilizing AI to boost the functionality of the Empower platform through democratization of data. Joel explains how facilitates can manage downtimes using Acmeware’s Downtime Defender product.
Acmeware offers downtime management, governance, and recommendation for drills and education. Finally, he endorses MUSE and outlines Acmeware’s participation in the upcoming MUSE Inspire Conference, highlighting Acmeware’s support for education, training, and boot camps for IT leadership.
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Mentioned in this episode:
Acmeware - Our Leadership Team
Empower (acmeware.com)
Downtime Defender (acmeware.com)
Artificial Intelligence (AI) is becoming more popular in healthcare, and we hear how MEDITECH highlighted AI initiatives at the recent HIMSS conference. Rachel shares the details of their keynote presentation and customers’ successes. Learn how ancillary departments are using the search and summarization tools, and about some of the favorite use cases for this Google integration. We discuss the infrastructure and prerequisites that are required for this solution. Alex shares more specific considerations for sites to start an AI journey, especially true use cases for AI such as documentation support for both nursing and providers via ambient listening. MEDITECH is taking a responsible approach to AI integration with the goal of supporting providers and users. And know that MEDITECH will offer numerous related presentations at the upcoming 2024 MUSE Inspire Conference.
Dr. Janowski discusses his path into medicine and the IT world. He provides an overview of his large organization, their EHR rollout, and future initiatives. Learn how governance structures and organizational support have fostered success. Although we hear how making mistakes is often how you learn – and continue to improve. Dr. Janowski outlines some of the big wins (sepsis) they have experienced since uniting under one Expanse system. And hear about training and support strategies – and the importance of peer-to-peer interactions. Plus, what are the Blue Hens? Go Blue Hens!
Mike Ward discusses his facility and the composition of his IT team – and preparedness for a downtime. There was an incident where his facility was down for 18 hours – and a neighboring hospital was down several days – and what they learned from that experience. Mike notes that we have been reliant on electronics for so long that some staff have never used paper or experienced a downtime.
Learn about some of the tools used, and about the downtime readiness committee that was formed to better manage potential downtime situations.
Also, Mike plans to attend the upcoming MAKIN-IT Community Peer Group in Missouri.
And learn what Mike is reading!
Jonathan shares insight about his facility and how he journeyed from the night janitor to eventually the CEO role at the organization. We discuss the EHR journey KVH has had with its most recent implementation to MEDITECH MaaS. And learn why you should have attended the recent MUSE Executive Institute! Plus, what is Jonathan reading?
Join us for an engaging discussion on a variety of topics related to enabling technologies. We discuss:
• Strategy and plans for Citizens Memorial Hospital
• The power of Expanse
• Greenfield workspace; API specs and use cases
• Data collaborative; data sharing; CommonWell
• Portal uses and usage; patient engagement; virtual visits; self-scheduling
• Trusted Exchange Framework and Common Agreement (TEFCA) to promote interoperability
• And MUSE events!
Learn about Joe’s path to healthcare IT leadership and the evolution of the EHR environment at his facility. Joe explains the numerous early adopter opportunities acquired at his site and he highlights:
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How the culture of the organization must be conducive to being an early adopter.
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What it takes to be a good “fit” as an early adopter site.
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The benefits of being an early adopter.
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Resource management considerations.
What’s Joe reading? Mark Twain said, “The secret of getting ahead is getting started.”
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Betty Gordon, a very early adopter and long-time Treasurer on the MUSE Board; and Denni McColm, an experienced Facility member, and past Director on the MUSE Board.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Terry Mouland and Adnan Hamid, both very experienced Facility members, and past Chairs on the MUSE Board.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Jennifer Meinkoth, a MUSE Board Director, and David Zelward, an experienced Facility member, and past Chair on the MUSE Board.
The guests share some of their history at MEDITECH and the reasons they like working for the company. We discuss the upcoming MEDITECH LIVE event including a discussion of keynote speakers and notable topics. Learn about AI and how that topic will be covered at the conference. Plus, we hear about the October Revenue Cycle summit.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Bruce Matthias, an experienced Facility member, Commercial member, and past President on the MUSE Board; and Vicki Cooke, long-time regional leader, and MUSE Board Director.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Martha Sullivan, an experienced Facility member, who began as a volunteer with the regions up through to the MUSE Board President in 2010; and Steve Priest, one of the people who founded the MUSE organization in 1983.
Hoda discusses her role in strategic direction, and the strategies that were most significant for her across her tenure. We then shift to discuss professional services and how it will be revamped. Learn how MUSE and MEDITECH have benefitted each other and hear some of Hoda’s memories from MUSE. Is Hoda retiring? Say it isn’t so! Learn what’s next for Hoda.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Chris Baldwin, an experienced Facility member, and the MUSE Board President in 2000 and 2001; and Brad Block, a long-time Facility and Commercial member, and the MUSE Board President in 1999.
Enjoy this podcast with Helen Waters to learn how MEDITECH’s culture breeds longevity among team members; MEDITECH Circle, the new customer support platform; and recent and upcoming events. Learn how valuable MUSE has been to MEDITECH for four decades. Plus, Helen answers an AI-generated question about the EHR!
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from John Haffty both a Facility and Commercial member, and MUSE Board member; and Audrey Brislin, long-time Commercial member, and a member of the Commercial Member Committee.
Jonathan discusses his organization, team, the service lines they offer, and an upcoming construction project. He shares how important security and application inventory are to their team, and how they support a growing environment while minimizing downtime. Plus, great patient consumerism ideas.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Carroll, long-time nurse, clinical analyst, and MUSE participant; and Kam Shams, both a Facility and Commercial member who served as MUSE President in 1988-89.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Barbara Kilroy, experienced participant, presenter, committee member, and Director on the MUSE Board in 2007; and Charlene Pickles, both a Facility and Commercial member, who served as a Director on the MUSE Board 2007-2008.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years. Enjoy memories from Ted Molloy, long-time Commercial member who served on the very first Commercial Member Committee; and Tim Zundel, past President (1990) who participated as both a Facility and Commercial member.
TJ Temple promotes the MUSE Inspire conference, with a fun demonstration to assist writing a presentation abstract. He encourages others to submit presentations. Learn about upcoming Community Peer Group events. And find out about the MUSE 40th anniversary celebration podcast series, and an upcoming special guest.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.
Enjoy memories from Joni Rahn, both a Facility and Commercial member, she served as the MUSE Treasurer 2012-2014; and Steve Holmes, long-time Commercial member who currently serves on the Commercial Member Committee.
MUSE is 40 years-old and we celebrate by visiting with those members who have participated and led the organization over the years.
Enjoy memories from Anne Marie Herrera – long-time MUSE Facility member, and then Commercial member, who has served on the Commercial Member Committee; and Carole Weinstein – experienced participant, presenter, committee member, and a Board member from 2013 to 2019, including a term as MUSE Chairperson.
Eric shares details about his organization and the IT team. We learn about their EHR environment and some upcoming projects. Hear about MUSE Community Peer Groups and the successful event that his site hosted in Ohio. Eric discusses his role, and the value of being on the MUSE Board. He encourages others to volunteer too.
Melissa shares details about the Calvert Health System and the important role it has in the community. Learn about their EHR environment and their upcoming move from NextGen to Expanse Ambulatory. Hear about Melissa’s career path from clinical to IT and back to clinical leadership, and how that background has informed her decision-making process and leadership style. We also discuss the recent MUSE Executive Institute event and the networking value for the attendees and the importance of MEDITECH’s participation. Melissa wraps up talking about her discovery of ChatGPT and her love of Great Danes!
Mentioned in this episode:
Calvert Health Your Choice in Primary, Specialty & Urgent Care | CalvertHealth (calverthealthmedicine.org)
Jackie Rice Muse Views Episode regarding Genomics: https://redcircle.com/shows/70e0abdf-7b93-4021-ad26-fa0a7497bad9/episodes/a59527c8-b2de-4c56-bacc-1622d40c4687
Chat GPT https://chat.openai.com/
Great danes Great Dane Dog Breed Information (akc.org)
Meet the Oncology Implementation team from Ozarks Healthcare in in West Plains, Missouri. From start to a successful finish, the team explains their implementation journey of MEDITECH’s oncology module including advice on configuration, care plans, preloading the system, and lessons learned. Hear tips on billing, coding worklists, scheduling, and timelines. And learn about the importance of a strong IT team and a supportive organization.
Mentioned in this episode:
Ozarks Healthcare Ozarks Healthcare | Healthcare in West Plains, Missouri
Meditech Oncology MEDITECH Expanse Oncology | MEDITECH
NCCN Guidelines Treatment by Cancer Type (nccn.org)
Jackie shares details about her facility, and the services they provide the community. We learn about the Genomics module, how the site is using it, who supports it, and how they are measuring their success. Jackie provides leadership for the continued development of an innovative, robust, and secure information technology environment for Frederick Health. She serves as President of the Maryland HIMSS Chapter. Prior to joining Frederick Health, Jackie served in multiple healthcare roles, starting with a nursing background of 20 years which led her to a career path in Information Services. She follows the mission of Frederick Health to positively impact the well-being of every individual in our community.
We learn about Jeff’s journey in healthcare IT and within the MEDITECH organization. He discusses the Greenfield initiatives at MEDITECH, and the FHIR technology and how it is being used across the industry and in some MEDITECH products. We discuss how customers/MUSE members can benefit from the Greenfield initiatives. Learn how vendors can get involved with the Greenfield process and apply to be considered. And for more information, attend the upcoming webinar regarding the Greenfield opportunities. Plus, what keeps Jeff busy after work – is he just “playing”?
Learn about Sam’s organization(s), their EHR systems, and the province-wide initiative for referrals. We hear how things have changed with COIVD and what his organization has learned subsequently. He shares some good information regarding remote work and why it is important to keep at least some IT staff onsite to provide great customer service, and to treat this issue as a risk mitigation strategy. Sam talks about MUSE, his role on the Board, and the importance of diversity and collaboration. Plus, learn about the Community Peer Group event staged in Ontario.
Mentioned in this eopisode:
Muse Ontario event MUSE Ontario - Community Peer Group Event - MUSE Community (museweb.org)
Southlake Hosptial Home - Southlake Regional Health Centre
Learn about Alicia’s role and a typical workday/week which always has a focus on education. Webinar management is a key component of her duties as is the annual Inspire Conference – it was nice to have an in-person event again. Hear about the range of MUSE offerings: Community Peer Group events; online forum; library; toolkits, micro sessions, etc. And MUSE is an accredited organization and can offer CEUs for nursing and pharmacy. Plus, Alicia doesn’t run around only at work!
Mentioned in this episode:
Muse Staff MUSE Staff - MUSE Community (museweb.org)
Community Peer Groups Community Peer Groups - MUSE Community (museweb.org)
Muse Views Podcast MUSE Views Podcast - MUSE Community (museweb.org)
Tito Perez shares details about the Emanate Health system and the strong applications team there. We learn how being on the MEDITECH platform across their organization provides opportunities for robust and predictive analytics through the use of reporting tools like BCA. Tito notes that his involvement with MUSE has helped advance his career. He collects “cheat codes” – advice and tips from networking with peers. And he encourages his team to do so too as MUSE will help you connect the dots. Tito discusses podcasts and wishes that the healthcare industry could emulate the Hollywood industry by rolling the credits highlighting his team’s involvement and success on a project.
Mentioned in this episode:
Links
Emanate Health (formerly Citrus Valley Health Partners)
PP 35 Jam Session Event Archive - MUSE Community (museweb.org)
Smartless Podcast
We discuss the recent MUSE Inspire conference and the presence MEDITECH had at the conference, including the popular keynote presentation. Christine shares the value of these conferences for MEDITECH. Learn about MEDITECH’s upcoming event. We discuss MEDITECH’s new offering of a stand-alone Ambulatory EHR solution, and the impressive KLAS scores the product is receiving. And insight into genomics and how the newest customer has implemented it. Plus, where is Christine going and what is she listening to?
Mentioned in this episode:
Keynote Presentation - 2022 Inspire Conference (museweb.org) Meditech Keynote
MEDITECH LIVE 22 | MEDITECH Meditech September Event
John Halamka, M.D., M.S. (@jhalamka) / Twitter - Speaker
Amazon.com: The Long Fix: Solving America's Health Care Crisis with Strategies that Work for Everyone eBook : Lee, Vivian S. : Kindle Store - the long fix book
Meditechlive2022 - conference hashtag
Frederick Health leads the way to faster delivery of precision medicine with MEDITECH's
Expanse Genomics | MEDITECH Genomics Article
Expanse Ambulatory | MEDITECH Ambulatory Solution
Paris Countdown Archives - The Earful Tower Parris Podcast
Sherry Montileone talks about the importance making MEDITECH the “mothership” and avoiding the best-of-breed system approach. She discusses the patient portal and how her facility has been on the leading edge of sharing the data – making it the “digital front door” to care. We learn about the governance structures and committees that help drive patient engagement, and how the culture supports patient care. Sherry concludes by praising the great community of MEDITECH users, and confirms how networking and sharing are so important!
Mentioned in this episode:
Citizens Memorial Healthcare - Bolivar, MO
Genomics is here! Listen as Dr. Dailey explains the initiatives at Golden Valley Memorial Healthcare, and the value of genomics.
Dr. Daily discusses the EHR path at Golden Valley Memorial Healthcare, their go live, and how they are optimizing with MEDITECH toolkits, including genomics. He explains setting goals around medication scanning, INR collection, and how they strive to achieve these goals for the best patient care. We discuss the culture at Golden Valley and how it helps align and impact patient care, and also their Hospital Compare and LeapFrog scores. Plus, culture is key!
Learn how IT and Informatics play significant heavy role in helping NMC Health be named a top 100 facility for the fifth year in a row. Hear discussions about the MEDITECH's BCA tool and how it supports the organization, and the value of the risk, case management, and quality modules. Learn about the SAFER guidelines, the new regulatory self-assessment tools that are required for attestation and compliance with the interoperability regulations. Plus, leading and networking at MUSE events!
Mentioned in the Podcast:
- NMC Health Designated a Top 100 Rural & Community Hospital for 5th Consecutive Year by The Chartis Center for Rural Health - NMC Health (mynmchealth.org) - NMC health and the award
- SAFER Guides | HealthIT.gov - Safer Guides
- The Calling: Why Healthcare is So Special by Quint Studer (thegratitudegroup.com) - The Calling Book
Dr. Tollerson highlights the area that Logan Health serves and all the facilities they are bringing onto their integrated network. He talks about the importance of having integration and how vital it is to patient care and provider efficiency. We discuss his long-tenured role as CMIO and how he would advise others implementing a CMIO role at their organization. We discuss the governance structure at Logan Health and the value of proper representation and communications.
Brian Nelligan discusses working at multiple MEDITECH facilities and how the flexibility of the MEDITECH software has led him to seek out organizations using the software. We discuss the value of MUSE, how best to use MUSE as a resource, and the upcoming conference. Plus, where in the world is Brian?!
Guest: Brian Nelligan, Senior Systems Analyst; Past-Chairperson MUSE Board of Directors.
Mentioned in the Podcast:
- Nova Scotia Health Authority (nshealth.ca) Nova Scotia Health
- Home - 2022 Inspire Conference (museweb.org) - Muse Inspire Conference
- Santorini Greece - Guide to Santorini 2022 | Greeka - Greece
- Southfork Ranch | Dallas TV Show Set | Tours | Dallas, Texas - Dallas TV Show Southfork Ranch
Corey Tillyer shares how she started in healthcare and moved into IT, and her evolving role in MUSE. She discusses her current role at Fraser Health leading immunization clinics and working as an Occupational nurse as part of a healthcare worker burnout prevention and wellness. Corey discusses three ideas for healthcare IT to improve patient care.
Mentioned in this episode:
Bagpipe videos:
Robby Burns celebration https://youtu.be/tTwlKdkwIhc?t=174
Game of thrones theme (159) Delta Police Pipe Band with Palm Springs Air Museum Pipe Band - Game of Thrones Theme - YouTube
Bryan Figler discusses a myriad of Business Intelligence topics including custom report requests and access, naming conventions, impact of COVID on data needs, data governance, reporting service level agreements (SLAs) and expectations, managing the relationship between fear and embracing BI tools from end users.
Mentioned in this episode:
BCA Jam Session Event Archive - MUSE Community (museweb.org)
On Being Certain: Believing You Are Right Even When You're Not: Burton M.D., Robert A.: 9780312541521: Amazon.com: Books
Becky Blevins discusses a variety of topics including working remotely, using Google vs. Microsoft, project management and AUC (acceptable use criteria). Plus, learn about the Kentucky Community Peer Group (CPG) and other MUSE events.
Mentioned in this episode:
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Contact information for Alicia alicia@museweb.org
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Kentucky peer group recorded education sessions
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Adventures With Purpose Youtube Channel
Brenda Sexson discusses their implementation of MEDITECH MaaS highlighting the selection process, how they hired and onboarded IT staff, priority packs and patching, conversions and legacy data, third-party vendors, and quality reporting.
Mentioned in this episode:
Brenda’s Presentation from Executive institute
Nicki Rothove discusses issues affecting her organization including COVD-19, and Priority Pack 28 - preparation, testing, and more!
Mentioned in the Podcast:
Event Archive - MUSE Community (museweb.org) BHC Documentation
Event Archive - MUSE Community (museweb.org) Acute Hold Queue
Event Archive - MUSE Community (museweb.org) Arch Collaborative
Battlefield of the Mind: Winning the Battle in Your Mind: Meyer, Joyce: 8601406314177: Amazon.com: Books - Book Nicki Mentions
Learn about Joel Benware’s interesting first few months at his new organization dealing with a security issue. Hear about his current EHR environment and plans for moving to Expanse. Other topics include COVID (and how it has impacted his organization) and how to manage legacy data. Joel discusses a meeting/presentation summary skill that he learned from his previous CEO.
Mentioned in the Podcast:
Scott Galloway: No Mercy / No Malice (profgalloway.com)
Ed Marx (27) Edward Marx | LinkedIn
The Four Agreements Book The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book): Don Miguel Ruiz: 9781878424310: Amazon.com: Books
2022 Executive Institute Presentations - 2022 Executive Institute (museweb.org)
