Communication agility and Cultural relativity. France, Britain, Germany, Japan, and the US. With clients in the UK, Europe, and Asia, London-based Victoria Rennoldson works with (some American and) foreign clients who speak English but have trouble communicating at a high business level. Speaking ability does not guarantee understanding, especially in multicultural companies with interactive meetings. Instead, the key is training to overcome communication frustrations, understand the speaker’s voice tone and body language, and understand the cultural context of the speaker and the listener. Do others consider your communication rude, confrontational, pushy, or direct? In which country do people assume you are an idiot if you smile? Can you make meetings inclusive when speaking speed, humor, or references to past TV shows affect team cohesion? Victoria explores these often-unexplored issues that can make or break your international ventures.

Highlights:

{01:17} Introduction to Victoria Rennoldson

{05:47} communications issues with international clients.

{13:31} When you are afraid opening your mouth exposes that you’re foreign

{28:47} The American’s reputation of being superficial

{38:58} Qualifier words that an American should never say

Victoria Rennoldson bio:

Victoria Rennoldson supports international leaders and managers to become confident with their communication and cultural intelligence to impact their results, performance, and career growth. She is the founder and CEO of Perfect Cuppa English in London with clients primarily in the UK, Europe, and Asia. She is also an expert speaker and writer on communication and culture. She shares how to build communication and cultural confidence in key business situations to increase the share of voice and visibility, in a way that connects and builds relationships.

Connect with Victoria:

victoria@perfectcuppaenglish.co.uk

www.perfectcuppaenglish.co.uk

victoria-rennoldson @Perfectcuppa

@perfectcuppa Perfect Cuppa English