David Farmer. He is such an awesome guy. David serves as the Vice President of Restaurant Experience at Chick-fil-A. He shares about leading with honor, culture, and connecting with customers. This is a 2 part episode so look out for the next episode coming out soon. You're not going to want to miss this episode! Here are some things you will learn about in this episode:

A good culture has to be real

Connect with your customers and speak to them in a way that matters to them

Own the values of your organization

No margin, no mission

Have thick skin

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Episode 033

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