On this week's episode of Let's Talk Dispatch, I am joined by Jennifer Prince. After 20 years of service, Jennifer retired, and only a year passed before she returned to dispatching with a new agency. Five months after she returned to dispatching, a 15-year-old boy opened fire at her home high school, and her former agency was one of the responding agencies. Jennifer and I discuss critical incidents, how to respond when our personal and professional lives collide, and supporting each other in our centers and the field.

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