Dr. Candace Ashby Battalion Chief, Indianapolis Fire Department speaks from her many years of experience in the fire service. She discusses topics related to her classes presented at the Ohio Fire Chief's Association Winter Symposium. These classes titled "Listen, LEarn, Lead" and "Management vs. Leadership" covered so many topics and issues that apply to fire service leaders today. Discussion items are:Organizational LeadershipStaff motivationSelf reflectionControlling behaviors and feelingsIssues that are pressing all fire service organizationsJoin us on our journey with Dr. Ashby in this two part episode.