Our guests today are Jonathan Fear, VP, Coupa University at Coupa Software Inc., and Sean Burns, Global Head of Learning & Development at Coupa Software. Join us for a discussion on Coupa’s best practices in fostering a culture of “passion” and “purpose” – from onboarding to work/life balance, Sean and Jonathan care deeply about their employees and work tirelessly to make Coupa an ideal employer.

Leaders Playbook is a podcast hosted by Thuy Vu and Dr. Diane Hamilton, and powered by the Global Mentor Network. We share stories about how to drive transformational impact in your organization. We talk with innovative thinkers across various industry sectors to hear about the best tools, resources, practices, and strategies to help you and your team reach the top of their game.

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Discussion Points:

  • Introduction and backgrounds - Sean and Jonathan
  • You two have obviously found your ‘passion’-- how do you explain the phenomenon of the great resignation, presumably a lot of the people quitting have lost their sense of passion?
  • Personally, I miss being with people, when work continues in a remote or hybrid setup, what can be done to keep people engaged?
  • When people feel disconnected, they should identify what they are missing from “before” and try to recreate that as much as they can
  • Coupa’s business could seem a bit ‘dry’ to an outsider, tell us how you and your employees continue to find purpose
  • ‘Coupa Chats’ and other tools such as Employee Resource Groups
  • Volunteer Time off to do good works
  • Massive disruptions such as 9/11 and Covid often lead people to reevaluate their lives
  • The Coupa org chart is upside down, also called the servant/master scenario where leadership supports the teams, not the other way
  • The words “Purpose” and “Values” may not inspire on their own, how do you ensure that these words inspire?
  • You do so much to benefit both the company and the employees, why is that so important
  • Emotional intelligence and awareness
  • Go to GlobalMentorNetwork.net for our newsletter, blog, and more tips for elevating your impact

Resources/Links:

Coupa Website

Jonathan Fear on LinkedIn

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