Interview with Joann Parrinder How 5S can impact your bottom line In this interview with Joann Parrinder we look at how basic lean thinking methods, such as 5S, can impact us in creative ways.  Joann is one of the co-authors of Driving Operational Excellence.  You may have never realized that the concept of 5S can be extended creatively to take in improving processes that have absolutely nothing to do with organizing the physical workspace – such as developing new product and service ideas for your business.