Featuring Darrell Tompkins, CIO at the Texas Water Development Board
Connect w/ Darrell: LinkedIn, Twitter
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Show Notes: * [01:51] Darrell shares how his experience in the hospitality industry prepared him to serve his current team at the Texas Water Development Board. * [09:19] The 3 P's of an effective team: People, Product, Profit * [14:32] The critical differences between correcting mistakes vs adjusting attitudes within a team, and the role accountability plays in each. * [23:44] The latest in how Darrell and his team are leading the state's efforts to ensure a secure water future for Texas and its citizens
Quotes: * It's a players game. Players can go where they want, but if you can touch their heart, And you can somehow figure out, 'Hey, this is the impact that you're going to make...' People just gravitate towards you and they gravitate towards your organization ~ Darrell Tompkins * Customer service and relationships are critical pillars to success for any operation, and especially in IT ~ Darrell Tompkins
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