Watch the full panel discussion at IATA Innovation Day (Apr 25-26) on Digital Identity to Enable Customer Centricity. Surely an extremely insightful talk with Ursula Silling, CEO of Branchspace, joined by William Warbington, Director Innovation Strategy Planning at SkyTeam, Vikas Bhola, CEO of NeoKe, Vladimir Vujovic, Senior Digital Innovation Manager at SICPA, Louise Cole, Head of Customer Experience and Facilitation at IATA, and Kat Morse, Senior Manager Innovation & Partnerships at IATA.#airlineindustry #customercentric #digitaltransformation