In this episode of e-Core's Fireside Chat, Dan Teixeira, NA Managing Director at e-Core, welcomes Noelle Mykolenko, CEO of Trusted Advisor Associates, for a deep dive into how to build strong, trust-based relationships that foster influence, leadership, and professional growth.

Through real-world examples and practical advice on how to establish trust with clients, Noelle outlines the key milestones in shifting the mindset from being just a subject matter expert to becoming someone clients see as a safe haven—someone who genuinely has their best interests at heart.

Chapters:

00:35 Introductions

03:50 What is a trusted advisor?

04:48 Having difficult conversations

07:40 The four levels of relationship

11:33 From customer service to people service

14:41 How intimacy drives trust

17:00 The trust equation

19:24 The importance on being reliable

22:37 Why teams should be predictable, not fast

24:30 How to go from subject matter expert to trusted advisor