Customers have made their preferences known when it comes to software solutions: They don't want to manage a dozen different logins and platforms.
People want to work inside of a single holistic dashboard because it makes their whole lives better in terms of user experience.
Today, Doron Friedman, Founder and Chief Innovation Officer at SpotOn, covers why a hospitality mindset and businesses that are a good partner fit are critical for delivering the end-user experience that customers demand more and more of.
Highlights include:
What makes SpotOn different from other POS platforms?
Why hospitality matters when you offer a product.
SpotOn's finance roadmap outside of payroll.
Why customers prefer a holistic experience with their products.
Advice for business owners before they decide to lean into embedded payroll.
What Doron is most excited about for the embedded finance industry in the next year.
Resources mentioned:
Gusto Embedded -
https://embedded.gusto.com/
Doron Friedman -
https://www.linkedin.com/in/doron-friedman-a27b40/
SpotOn -
https://www.spoton.com/restaurant-pos/
Any specific guest you'd like to hear on the show? Leave your suggestions at https://www.smbtechinnovators.com/
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This episode of The SMB Tech Innovators Podcast is brought to you by Gusto. Gusto has spent a decade building and testing its payroll, tax filing, and compliance infrastructure, which is available as a robust set of APIs, so you can develop custom-tailored payroll solutions.
For more information, go tohttps://gusto.com/