Kris Rivenburgh covers the most important considerations before you choose a service provider for website accessibility in 2023.

The keys to buying services are:

  • avoid overlays / widgets
  • you need a manual audit to identify issues
  • you need manual remediation to fix issues
  • concentrate on 2.0 AA and then 2.1 AA conformance before 2.2 AA
  • do not pay for automated scans or "checkers"
  • accessibility training is essential
  • be skeptical of freelancers who offer development for ADA compliance / accessibility remediation

Watch Kris discuss what you're really looking for from accessibility companies vs. what they're selling you:

https://youtu.be/KHRKWVST9lo

Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.  

Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

Transcript:

https://adabook.com/website-accessibility-buyers-guide-2023/