This is the Third of Episode of Coffee Conversations with Stephen Hayward of Project X. Today we will be talking with Steve Schaefer where we will cover: Fundamentals from a vendor point of view Objectives Information and Business Process Outsourcing Outsourcing as a tool, not the objective Cost and/or Transformation Trends Challenge the Norm – Change in the Nature of Outsourcing Article referenced Our Podcast is available on iTunes as well as here for download Cracking the Whip at Wyeth Disaggregation Offshoring Governance, Management and Monitoring So please enjoy, feel free to comment and have a great day! Download cc_3_outsourcing.mp3 As an observation, the Starbucks was a bit noisy in the background, I will change locations for the future.  But as this is part of the nature of the show, I didn’t try and edit it out, so please enjoy. Our Podcast is also available on iTunes as well as here for download.