In this episode, we spoke with Rich Edwards, CEO of Mindspan Systems. Mindspan Systems specializes in providing data science and data-driven technology solutions to mid-market insurance, banking, and financial institutions. Their focus is on helping these organizations create personalized and customized experiences for each customer, leading to enhanced customer satisfaction and better business outcomes.

Join us in another rich podcast episode where we delve into the world of data, technology, and business strategy. Connect with Rich as we talk about the possibilities data can make to get you on your competitive edge!

We particularly talk about:

1:30 – Rich Edwards’ Career Story

4:30 – Going out of your comfort Zone

6:48 – Investing in research improve product market fit

7:50 – Rich’s experience with IBM

10:50 – Speaking Engagements and joining Hackathons

11:30 – Strategic shift to the enterprise level of business

13:15 – Getting involved with Mindspan Systems

14:20 – Data as a liability

17:00 – What Mindspan Systems does and the type of problems they solve

21:56 – What makes Mindspan Systems different from others: Their data-driven approach

25:54 – Putting on the Product Management hat

27:30 – Investing into existing solutions and finding broad possibilities

29:55 – Rich’s view on AI applied to Financial Services

33:56 – Technology will be commoditized with AI and become more competitive

34:15 – The mindset when viewing data and AI as a liability

view show notes

Connect with Rich:

LinkedIn: https://www.linkedin.com/in/richedwards/

Website: https://mindspaninc.com/

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